Principal Technologist

Responsibilities and Duties

• Lead the consultation with our clients to understand strategic business needs and design cloud infrastructure solutions to effectively meet those needs.
• Own the technical relationship with strategic customers, identifying and engaging with business and technical stakeholders at all levels to understand their strategy, motivators, business drivers, challenges and requirements.
• Develop, communicate, and present solution options to senior management and enterprise stakeholders, including C-Suite & Directors.
• Lead the formulation of the customer technical strategies and roadmaps, demonstrating client value over time through the assembly and integration of LAB3 products and services.
• Ensure customer technical strategy and roadmap remains current, well socialised and communicated. Work with LAB3 partners to drive strategic and technical alignment.
• Provide technical leadership to the LAB3 sales and solutions teams, ensuring our solutions are well architected, of high quality and effective in meeting business needs.
• Actively participate in the pre-sales process, leading technical discussions, product demonstrations and proof of concepts; involve Lab3 SMEs where required.
• Participate in and lead technical governance forums both internally and with LAB3’s customers.
• Act as a technical escalation point during major and critical incidents, helping to drive service restoration, identify root cause, and identify preventive measures.

The right candidate