ashby
Principal Support Engineer - Endpoint
Reach Security
Remote, USA
Full-time
Senior · 6+ years experience
Remote
Discovered 1 weeks ago
WindowsmacOSETWWFPEndpoint Security frameworkSystem Extensions
Free
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Role Overview
Reach Security tells organizations what their existing security tools should be doing with the products they already own — and proves it. As a Principal Support Engineer, Endpoint, you are Reach's senior domain authority on everything endpoint.
This is not an endpoint break/fix role. You won't spend your days administering endpoints, packaging agents, or chasing agent crashes. You've already done that work — for years — and that is exactly what qualifies you. Those years in the trenches are what let you look at a customer's endpoint configuration, their controls, and Reach's findings and say, with authority, what matters, what doesn't, and why.
In this role you put that hard-won judgment to work advising the field, guiding customers through their hardest problems, sharpening Reach's recommendations, and troubleshooting how Reach integrates with the endpoint products already in a customer's environment. It is a high-agency individual-contributor role for a proven expert who is energized by unfamiliar problems rather than thrown by them.
Key Skills for This Role
WindowsmacOSETWWFPEndpoint Security frameworkSystem Extensions
Full Job Posting
About the role
Reach Security tells organizations what their existing security tools should be doing with the products they already own — and proves it. As a Principal Support Engineer, Endpoint, you are Reach's senior domain authority on everything endpoint.
This is not an endpoint break/fix role. You won't spend your days administering endpoints, packaging agents, or chasing agent crashes. You've already done that work — for years — and that is exactly what qualifies you. Those years in the trenches are what let you look at a customer's endpoint configuration, their controls, and Reach's findings and say, with authority, what matters, what doesn't, and why.
In this role you put that hard-won judgment to work advising the field, guiding customers through their hardest problems, sharpening Reach's recommendations, and troubleshooting how Reach integrates with the endpoint products already in a customer's environment. It is a high-agency individual-contributor role for a proven expert who is energized by unfamiliar problems rather than thrown by them.
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