Principal Software Engineer

Produce high quality design and code on aggressive deadlines for security features and frameworks, leveraging AI where appropriate without compromising quality or security

Provide guidelines and mentorship to application teams on how to implement and design security features and frameworks, and on the appropriate use of AI to achieve those goals

Design & implement comprehensive AI-native security features and frameworks by understanding customer problems, product goals and technical requirements

Collaborate with design and platform teams to deliver robust security features and frameworks

Participate in all technical aspects of team deliverables, including quality, performance, maintainability, and scalability

Communicate technical decisions (architecture and design) to business and engineering

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, and problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.

Passion for software development, problem solving, coaching and mentoring other software engineers

High energy and an aptitude for learning new technologies

10+ years of experience in designing & implementing security features and frameworks

Experience building security features specifically for AI

Exceptional Java and JavaScript skills

Deep knowledge and experience with leveraging and influencing industry standards for security, building security frameworks and driving their adoption, and implementing security features

Exceptional problem-solving skills

Self-starter with a quick learning curve

Strong written and verbal communication

For positions in this location, we offer a base pay of $221,200 - $387,100 , plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.