Principal Site Reliability Engineer

- Writes release notes and/or communicates comprehensive information about the scale, capacity, security, performance attributes, and requirements of services and technology with customers and immediate and related teams.

- Proactively anticipates and articulates the potential impact of infrastructure, feature, and tool changes, considering their impact across team operations.

- Serves as a resource to team members on what information to communicate and how to communicate.

- Provides comprehensive operational support for technology, serving as a key escalation point for incidents and moderately complex issues arising within Oracle services.

- Drives and actively participates in on-call shifts to address issues.

- Executes the resolution of technical issues spanning multiple services, applying advanced investigation and debugging techniques to achieve SLOs (service level objectives).

- Documents incidents according to reporting methods and performs root cause analyses, capturing essential information for analysis and future reference.

- Performs post-mortem procedures to prevent incident reoccurrence.

- Conducts advanced experiments and evaluations of cutting-edge tools and technologies to optimize infrastructure performance and reliability, taking proactive steps to adhere to security standards.

- Identifies and seeks opportunities to execute improvements for performance bottlenecks and deployments, ensuring efficient resource usage, speed, and scalability.

- Develops and maintains advanced knowledge of site reliability trends, sharing valuable insights and information with senior team members, management, and beyond to promote innovative building, testing, deploying, and running services.

- Performs moderately complex analyses and provides clear data on production to drive business development decisions (e.g., design changes).

- Manages and coordinates moderately complex tasks, monitoring timelines and deliverables to ensure timely completion and adherence to requirements for a moderately sized project or initiative. Efficiently delegates, monitors, and prioritizes work across multiple projects, providing technical oversight and adjusting plans to address shifts in resources or timelines.

- Collaborates across the organization to align on expectations and achieve shared objectives. Leverages understanding of business leaders, stakeholders, and/or customers to ensure proposed solutions meet their needs. Supports inclusivity by actively seeking and listening to diverse perspectives, ensuring others feel heard and respected.

- Identifies and addresses moderately complex issues by analyzing a wide range of data and/or information to identify solutions in accordance with standard practices. Proactively escalates unresolved or critical issues with a thorough assessment and suggests potential solutions. Reviews, contributes to, and documents problem solving strategies.

- Pursues learning opportunities to expand knowledge and skills and/or tools in new areas and stays abreast of the latest industry trends and best practices. Proactively seeks and leverages ongoing feedback and training to improve skills. Coaches and mentors junior team members, fostering continuous learning and knowledge sharing within and across teams.

- Develops ideas, recommends updates, and/or collaborates on the implementation of process improvements to increase the efficiency and effectiveness of processes, protocols, and workflows across teams, and evaluates the impact on key stakeholders. Solicits feedback from others on ideas for alternative approaches and methods for continued improvement.

- Contributes to the talent development pipeline by participating in candidate interviews, assessing candidates, and providing hiring recommendations.

-

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.