Principal ServiceNow IRM Solution Architect

Responsibilities

• Enterprise IRM Architecture Serve as the authoritative solution architect for the ServiceNow IRM/GRC platform, leading the end-to-end design and delivery of scalable solutions across Policy & Compliance Management, Risk Management, Audit Management, and Third-Party/Vendor Risk Management to align with enterprise risk strategy.
• Business Continuity & Disaster Recovery Design Own the architectural blueprint for ServiceNow's Business Continuity Management (BCM) and Disaster Recovery (DR) modules, ensuring deep integration between risk assessment workflows and operational recovery planning to strengthen organizational resilience.
• Strategic Technology Roadmap Develop and champion a multi-year GRC technology roadmap, identifying opportunities to automate, modernize, and evolve the platform including the adoption of AI and machine learning capabilities to enable predictive and proactive risk management.
• Platform Standards & Governance Define and enforce engineering standards, configuration best practices, and governance guardrails for the ServiceNow IRM/ GRC platform, ensuring long-term scalability, maintainability, upgrade readiness, and security posture.
• Regulatory & Cross-Functional Alignment Collaborate closely with Global Security, Legal, Privacy, and Compliance stakeholders to architect technical controls that address complex regulatory requirements across jurisdictions , including GDPR, SOC 2, ISO 27001, and FedRAMP.
• Technical Leadership & Mentorship Provide hands-on technical leadership and mentorship to senior and staff engineers within the GRC Center of Excellence (COE/POD), cultivating a high-performance culture driven by innovation, engineering rigor, and continuous improvement.

Qualifications

• 12+ years of progressive experience in Cyber security GRC, Information Security, or a closely related field, including a minimum of 5 years in a senior technical architecture or platform leadership role.
• Deep, hands-on expertise in ServiceNow IRM/GRC modules (Policy & Compliance, Risk Management, Audit Management, Vendor Risk) and the ServiceNow BCM application suite.
• Demonstrated success of architecting and delivering enterprise-scale GRC solutions integrated with complex, multi-cloud ecosystems (e.g., Workday, Azure, AWS, Okta).
• Extensive experience designing and automating Business Continuity Management (BCM) and Disaster Recovery (DR) programs within large, globally distributed enterprises.
• Comprehensive understanding of global risk and compliance frameworks , including NIST CSF, ISO 27001, SOC 2, GDPR, and FedRAMP.
• Proven ability to leverage data platforms such as Snowflake and visualization tools such as Tableau (or equivalent BI solutions) to build risk and compliance reporting pipelines, analytics models, and executive-level dashboards.
• Highly preferred certifications include:
• ServiceNow Certified Implementation Specialist – Risk and/or Compliance , CISSP , CRISC , CISA
• The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.
• Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com ) .

Equal Employment Opportunity