greenhouse
Principal Presales Engineer, ISV HLS
Twilio
Remote, USA
Senior · 10+ years experience
Remote
USD 138872-192880 / year
Discovered 1 weeks ago
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Role Overview
This position is needed to enable our customers to build the future of communications.
The Principal Presales Engineer is a critical part of the sales team focused on our ISV segment.
Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers.
They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions.
They build customer trust in Twilio’s solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer you will be fully autonomous.
You will be capable of driving the technical side of all but the most complex opportunities independently.
Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
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Responsibilities
- In this role, you’ll:
- Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
- Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
- Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
- Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
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