Principal Network Engineer

TTEC is seeking a well-balanced Principal Network Engineer who has strong practical knowledge in building, maintaining, monitoring & diagnosing issues for both Network Core Technologies (Routing & Switching) as well as Network Security (Firewalls)

• Responsible for the implementation, testing and training of new projects and initiatives.
• Performs the analysis, design, and development of new LAN/WAN initiatives.
• Responsible for integrating business systems within the corporate information technology environment.
• Develops business cases for request for new or additional hardware or software.
• Coordinates with Management and Technology Managers/Engineers to resolve issues relating to LAN/WAN.
• Conducts training and mentoring sessions. Provides the highest level of support to the technical operations groups and junior level engineers.
• Acts as a liaison with vendors and third-party providers.
• Responsible for creating and maintaining documentation for all assigned Enterprise network designs.
• Capable of project managing complex technical projects and communicating status to Customers.
• Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.
• Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.
• Ability to workdays, evenings, and weekends as required; 24x7 support.
• Exceptional documentation and communication skills.
• Team motivated, especially when implementing new solutions and troubleshooting issues - the entire team must be able to work with other groups (network, telecom, systems) to build an environment or resolve an issue.
• Ability to communicate and interact with a variety of people at different levels (must have strong "people skills" to communicate basic non-technical concepts with end users, technical skills to communicate with engineering team, etc.)
• Other duties as assigned by management.