Principal Implementation Engineer

Power Factors is looking for a Principal Implementation Engineer to join our Professional Services team in leading complex, high-stakes platform implementations for renewable energy asset owners and operators. As a Principal IE, you will serve as the technical and domain authority throughout the customer engagement lifecycle, co-owning end-to-end delivery of our software solutions for utility-scale solar, wind, and BESS customers.

Our platform ingests millions of IoT and other data points, cleanses the data, detects performance issues, identifies leading indicators of future problems, and delivers advanced analytics to help customers maximize asset performance. In addition to monitoring and analytics, the platform provides the toolsets needed to turn insights into action, including case management and work order management capabilities.

You will play an important role within GCO by using both professional and domain expertise to help the team achieve delivery goals, whether through mentoring implementation engineers on renewable energy fundamentals, driving methodology improvements, surfacing field insights back to Product, or raising the quality bar on customer-facing deliverables.

You will work remotely with an international team across the US, Canada, Sweden, Germany, Greece, India, and the Philippines.

Lead end-to-end implementations for utility-scale solar, wind, and BESS customers

Serve as the domain authority on how technically sophisticated customers, including Performance Engineering teams, Asset Management organizations, and Operations leaders, intend to use the platform and interpret its output

Lead technical discovery workshops and translate operational requirements and design into platform configuration, covering KPIs, dashboards, analytics, data onboarding, and integrations

Review and validate implementation deliverables for technical accuracy, ensuring configured data structures and analytics outputs align with industry standards and customer expectations

Drive UAT and production readiness through Technical Support handoff with the credibility of someone who has lived the workflows being validated

Mentor others on the team to build renewable energy domain fluency across the PS team

Contribute to continuous improvement of implementation methodology, solution design templates, Professional Services runbooks, and validation standards

Surface renewable industry requirements and field observations back to Product and Engineering from direct customer engagement

A successful candidate will enjoy working in a purpose-driven organization and thrives in environments that require deep domain expertise, precise technical execution, and trusted advisor-level customer engagement. The candidate manages multiple concurrent complex engagements, communicates with credibility across both technical and business stakeholders, and is driven by delivering outcomes that matter to the people operating renewable assets. Specifically, we are looking for someone with:

8+ years of experience working inside the renewable energy industry, in asset management, performance engineering, O&M, or a comparable technical role at an IPP, asset owner, OEM analytics team, or renewable monitoring organization including several years of PV experience

Hands-on operational experience with SCADA systems, electrical drawings/as built drawings, data historians, or APM platforms; able to interrogate time-series data, diagnose performance issues, and validate data quality in production environments

Deep familiarity with renewable energy performance concepts: power curve analysis, performance ratio, availability calculations, energy yield variance, loss categorization, and O&M cost structures

Strong working knowledge of SQL and data structures; able to independently interrogate datasets and validate platform outputs

Technical aptitude for SaaS configuration, APIs, data mapping and transformation, and troubleshooting complex customer environments

Demonstrated ability to translate operational requirements into software configuration decisions with ownership and precision

Strong customer-facing communication skills, including the ability to engage performance engineers and asset managers at the peer level on the details that matter to them

Organized, detail-oriented, and comfortable managing multiple concurrent implementations across a global customer base

Direct experience with renewable energy APM (Asset Performance Management) platforms

Domain depth in wind energy: meteorology, power performance, turbine reliability, or turbine operations in addition to PV

Experience leading complex multi-stakeholder deployments involving large datasets, integrations, and operational change management

Experience working in a cloud environment (AWS, Azure, GCP)

Advanced degree in Engineering, Energy Systems, Data Science, or a related quantitative field

Experience working in a workshop format and helping to translate data & requirements into actionable designs

You'll help build something new — this team doesn't exist yet, and you'll shape how it works from day one

Direct impact on customer outcomes — the problems you solve directly improve how renewable energy assets perform

Embedded with Product/Engineering — you won't be isolated in a support silo; you'll be part of the product development cycle

Clean energy mission — Power Factors manages over 300 GW of renewable energy assets globally; the work matters

Growth path — as the team scales, early hires will have opportunities to specialize, lead, and define the function

Real ownership from day one — you'll carry your own caseload and see the direct impact of your work on customer outcomes

Power Factors is committed to building a diverse and inclusive team. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.