Principal Field Application Engineer - Power

- Lead technical engagements with key customers, serving as the point of contact for critical projects. - Mentor and guide junior FAEs, providing technical direction and leadership in customer-facing projects. - Take ownership of complex technical challenges, ensuring proactive solutions and project success. - Collaborate with cross-functional teams to align strategies, priorities, and resources.

- Lead the effort to understand customer requirements and develop tailored, optimized solutions. - Prepare and present design proposals and technical submittals while influencing customer decisions. - Oversee and perform on-site testing, installation, and troubleshooting of systems.

- Identify product and feature gaps to feedback to the internal business groups.

- Build and maintain strong, trust-based relationships with key customers, ensuring early involvement in design-in projects. - Serve as a trusted advisor for customer technical needs and escalate issues when necessary to maintain customer satisfaction. - Work closely with internal teams (HQ and Factory) to ensure smooth project execution and alignment of deliverables.

- Lead the development and delivery of technical training programs for internal teams, partners, and customers. - Act as the go-to technical expert on data center solutions, power electronics, UPS systems, and power distribution technologies. - Guide members in troubleshooting field failures and advocate internally for improvements to quality

- Continuously identify and communicate