Principal Business Systems Analyst

Because this role involves a combination of independent and collaborative work, this position can be conducted 100% remotely.

The candidate will assist our customers by troubleshooting problems within our ERP systems, iPortal Apps, and other IT supported systems.

As a member of the Business Systems Excellence Team, the candidate will be a liaison between the business and ESS-IT.

As part of a cross-site borderless team, you will get to work virtually with various functions and facilities across the enterprise.

We do not report to a specific business area and our goal is to help and support all of Operations.

Every day is a new opportunity.

You will:

• Assist our customers by troubleshooting problems with our ERP System, iPortal apps and other IT supported systems.

• Work with customers or IT to create, modify and implement solutions for Business Systems projects as needed.

• Participate in system upgrades, integrating business acquisitions, and working through test scripts during conference room pilots on the changes and solutions

• Provide user support across all sites

• Provide Best Practice solutions