Principal Associate, Project Manager

Strategic Planning & Impact Lifecycle: Orchestrate the end-to-end engagement engine by helping to develop our annual strategic plan and OKR. Support us on our journey from defining key results informed by associate feedback and workforce trends, to building structured initiative workstreams and ensuring a continuous loop of execution and impact evaluation.

Talent & Performance Management Cycles: Program manages the execution of Talent Management (TM) and Performance Management (PM) cycles in close partnership with HR Business Partners (HRBPs), PM Champions, and leaders. Build program workbacks, manage routines, and track execution milestones to ensure seamless cycle delivery.

Associate Lifecycle & Program Governance: Establish detailed program plans, governance routines, and operational documentation for core associate experience programs, including standardized lifecycle workflows.

Integration Associate Experience & Change Management: Serve as a champion for the integration associate experience, delivering focused support to ensure seamless transitions.

Process Architecture & Tooling: Configure central collaboration platforms (e.g., Jira, Confluence, Google Sites, Slack) and maintain team playbooks to standardize workflows, prevent process debt, and maintain operational hygiene.

General Responsibilities:

Lead ad hoc projects and ongoing programs to drive operational efficiency and well-managed delivery in close collaboration with Chiefs of Staff and key enterprise partners

Analyze data and effectively communicate findings to leaders to inform decision making

Assist Chiefs of Staff and leaders with strategic planning, including financial and resource planning, and change management

Develop and support reporting to ensure the team is well-managed

Identify and implement process improvements and drive compliance with best practices

Create and measure success metrics and monitor progress toward goals

The Successful Candidate will:

Exhibit excellent analytical and problem solving skills, including the ability to quickly put structure in place to gather information and use data to influence business decisions

Demonstrate outstanding communication and teamwork skills, collaborating effectively across teams and organizations

Have the ability to multitask with simultaneous projects and tasks, while demonstrating urgency, prioritization, and ownership to drive work toward completion

Possess exceptional attention to detail, organizational skills and results orientation

Be self-motivated and able to react seamlessly to changes in priorities and delivery focus

Basic Qualifications:

Bachelor’s Degree or Military experience

At least 3 years of project management experience

Preferred Qualifications:

4+ years of experience in operations, financial management, project management, program management, process management or a combination

Relevant coursework or experience in finance, accounting, business, economics or mathematics

project or process management certifications

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).