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Key skills for this role
Job requirements
• A sustained record of leading and developing senior technical professionals, including people managers or Team Leads.
• Deep expertise and established credibility in q/kdb+, with the ability to apply that foundation to KDB-X and the wider KX product stack.
• Strong experience designing and governing complex, data-intensive systems, including architecture, performance, resilience, deployment, integration, security and operability.
• A sustained record of working directly with clients in a professional-services environment and building trusted relationships with senior technical and business stakeholders.
• Experience leading complex customer engagements through solution definition, delivery, adoption and resolution of critical issues.
• The judgement and communication skills to advise customer executives, challenge constructively and translate technical decisions into business implications.
• Experience shaping complex scopes, estimates, technical propositions and Statements of Work.
• A strong record of turning delivery experience into reusable architectures, technical standards and improved ways of working.
• Practical understanding of AI-assisted engineering and agentic systems, including the controls required for responsible customer deployment.
• Experience leading across organisational boundaries and influencing product, engineering, commercial and customer-facing stakeholders.
• Experience with KDB-X or other current KX products; existing KDB-X mastery is beneficial but not a prerequisite.
• Experience with cloud architecture, distributed systems, DevOps, CI/CD and container is deployments.
• Experience working with high-performance time-series, vector real-time analytics solutions.
• Knowledge of financial services, aerospace and defence, life sciences, telecommunications, manufacturing or other data-intensive industries.
Job responsibilities
• Lead, coach and develop the KX Services technical delivery function, including architects, developers and DevOps.
• Set the function's technical direction, engineering standards, reference architectures and reusable delivery patterns.
• Advise customer executives and senior technical stakeholders on architecture, transformation roadmaps and the business implications of technical decisions.
• Partner with Customer Success, account teams and Delivery Managers throughout the customer lifecycle to maintain technical alignment, remove adoption barriers and support intended customer outcomes.
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• Deploy appropriate technical leadership to complex engagements and escalations, intervening personally where senior judgement or management authority is required.
• Shape technical scopes, estimates, solution options and Statements of Work, translating architectural choices into customer value, technical risk and delivery assumptions.
• Turn customer and delivery experience into structured product feedback, informing KDB-X priorities, release readiness and future Services offerings.
• Mature the KX Services AI delivery strategy into a repeatable AI-led development and deployment practice that improves productivity, quality and reuse.
• Build organisational capability through coaching, succession planning, communities of practice and collaboration with Product, R&D and Developer Relations.
• Govern technical methodologies and quality standards for specialist services such as architectural reviews, performance assessments and health checks.
Job benefits
• Competitive Salary
• Individually tailored training and skills development
• Private healthcare package and Employee AssistanceProgramme
• Enhanced maternity and paternity package
• Wellness Days and Volunteer Days
KX is a private software company providing time-series, real-time analytics and AI infrastructure to capital markets and data-intensive industries.
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