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Presales Engineer
The Kernel
Dubai, UAE
Full Time
Mid
Hybrid
3 weeks ago
Identity ManagementPKIMFAWindowsLinuxMac
Free
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Identity ManagementPKIMFA
About the Role
The Kernel is seeking a Presales Engineer with deep IT and cybersecurity product knowledge to design tailored identity and security solutions. You will collaborate with sales, conduct demonstrations, manage POCs, and train teams.
Key Skills for This Role
Identity ManagementPKIMFAWindowsLinuxMac
Responsibilities
- Collaborate with sales to understand customer requirements and design tailored identity and cybersecurity solutions
- Conduct product demonstrations and technical presentations for enterprise and government prospects
- Design, execute, and manage POCs that demonstrate solution effectiveness in the customer's environment
- Train sales teams and channel partners on product capabilities and technical positioning
- Develop and maintain technical documentation including product guides, FAQs, and knowledge base articles
Requirements
- Proficiency in written and spoken Arabic and English
- Bachelor's degree in a related field or equivalent work experience
- Ability to manage sysadmin type tasks in Windows, Linux and Mac environments
- Experience in enterprise software or IT solutions
- Prior pre sales experience in IT/cyber security industry (2 years minimum)
- Strong written and verbal communication skills
Full Job Posting
About The Kernel
- The Kernel is a distributor of cyber security products and services, specializing in trust solutions, identity management, PKI, password less and MFA.
Solution Design & Architecture
- Collaborate with sales to understand customer requirements and design tailored identity and cybersecurity solutions
- Assess customer environments and security posture to identify vulnerabilities and recommend appropriate solutions
- Create solution architecture diagrams, technical proposals, pricing, and statements of work
Customer Engagement & Demonstrations
- Conduct product demonstrations and technical presentations for enterprise and government prospects
- Build and maintain relationships with customers, understanding their evolving security challenges
- Provide pre sales technical support — fielding inquiries, addressing concerns, and resolving technical questions
Proof of Concept & Delivery
- Design, execute, and manage POCs that demonstrate solution effectiveness in the customer's environment
- Provide technical guidance and troubleshooting support throughout project delivery
Enablement & Knowledge Sharing
- Train sales teams and channel partners on product capabilities, technical positioning, and value propositions
- Develop and maintain technical documentation including product guides, FAQs, and knowledge base articles
- Create and update sales collateral — data sheets, case studies, competitive analyses, and presentations
Market Intelligence
- Stay current with cybersecurity technologies, industry trends, and emerging threats
- Monitor competitor offerings and provide actionable insights on differentiation and positioning
Skills and qualifications
- Proficiency in written and spoken Arabic and English
- Bachelor’s degree in a related field such as business, information technology, computer science (or equivalent work experience)
- Analytical and research skills and ability to learn new concepts and technologies
- Ability to manage sysadmin type tasks in Windows, Linux and Mac environments
- Experience in enterprise software or IT solutions
- Prior pre sales experience in IT/cyber security industry (2 years minimum)
- Strong written and verbal communication, especially around training and knowledge transfer
- Eager to learn with ability to develop technical product knowledge and understand competitive landscape
- Willingness and ability to adapt to changing strategies or market conditions
What we offer
- Positive and supportive company culture and collaborative work environment
- Product and sales training
- Flexible work arrangements and hybrid office/remote work location
- Travel opportunities for business and professional development
- Comprehensive health insurance and benefits
- Access and training on internal tools
- Growth opportunities and career advancement within the company
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