Premium Solutions Manager - USA

2+ years of experience in a Solutions Manager, Account Manager, Technical Account Manager, Sales Engineer, or Customer Support role – ideally supporting high-stakes or deadline-driven B2B clients

Comfortable operating in fast-paced, high-pressure environments where deadlines are measured in hours, not weeks

Clear, confident communicator – able to explain complex technical issues simply, in writing and in live conversation

Naturally client-driven, with strong emotional intelligence and the judgment to know when to guide, when to execute, and when to escalate

Sharp analytical and problem-solving skills, with a knack for finding root causes and real solutions, not just high-level advice

Highly organized and proactive self-starter, comfortable managing multiple concurrent priorities without close supervision

Native-level proficiency in English; additional business languages are a plus

SaaS, financial, fintech, or information security industry background

Genuine interest in financial markets, M&A, or the investment banking world

Experience using AI tools to drive business efficiency, streamline processes, or enhance data-driven decision-making.

Screening call with the Talent Acquisition Specialist (45 mins)

Presentation and Role Play

Competency-based interview with the Talent Acquisition Specialist (90 mins)

Hiring Manager interview (60 mins)

Remote-first flexibility to shape your ideal workday

Home workplace budget

Co-working expense coverage

Individual IT budget for extra equipment

Top-tier tech and AI-powered tools

Access to Ideals Academy with numerous courses

Investment in external learning and development activities

Guidance in Personal Development Plan creation

Professional literature and subscriptions coverage

Support of your passion as a speaker or writer

Internal talent mobility opportunities

100% employer-paid health insurance for US employees with a 401(k) match program

Mental health activities reimbursement

Funding for sports competitions

20 business days of annual leave

Paid health-related time off

Commitment, Excellence, Collaboration, Trust and Care are core values to the Ideals team. For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.

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At Ideals, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you need assistance or an accommodation due to a disability, you may inform us in the 'Additional information' field when submitting your application.