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Premium Club Agent - FT

Worldwide Flight Services (WFS)
Honolulu, UAE
Full Time
Entry
Onsite
4 weeks ago
Customer ServiceFood HandlingBartendingCleaningCommunicationTeamwork
Free

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Customer ServiceFood HandlingBartending
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Job Summary

  • An Agent Premium Club performs duties and activities within First Class and Business Class lounges during the entire shift.
  • Attend and cater to all passengers within the assigned work area.
  • Offer efficient and professional customer service and resolve passenger problems as required.

Responsibilities

  • Preparation and set up of lounge area for opening and closing.
  • Directing passengers to airline representative if needed for further assistance.
  • Bartending (No Tips)
  • Stocking and replenishing supplies and newspapers, etc.
  • Maintaining coffee, snacks and beverages.
  • Preparing hot meals in oven, cold meals and cold cut trays, etc.
  • Maximum cleaning, i.e., cleaning tables, bar, and service areas, etc.
  • Washing and drying dishes and glasses.
  • Ability to deal with problems involving several concrete variables in standardized situations.

Minimum Requirements

  • Must be at least 21 years of age.
  • HS Diploma, GED or Equivalent.
  • Excellent interpersonal and communication skills required. Must have ability to work under pressure.
  • Ability to read, write, fluently speak and understand the English language.
  • Flexibility to work weekends (i.e., Friday, Saturday, and Sunday), holidays, rotating shifts, extended hours due to delays or shortage in manpower and days off.

Preferred Skills

  • Previous food handling experience.
  • Reports to work on a regular and timely basis.
  • Demonstrates qualities of leadership, initiative, and judgment.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Requirements/Working Conditions

  • Ability to lift up to 70 lbs.
  • Professional appearance required in accordance with company uniform and grooming standards.

Perks & Benefits

  • Want your pay in advance? Access your pay when you need it through DailyPay app!
  • On the spot awards offered through the Awardco Platform including gift cards and more!
  • Multiple options for both full and part time employees.
  • Travel Discounts, Pet insurance, Discount Shopping & More.
  • Wellness Programs offered to all employees!
  • 401k program offered!
  • Opportunity for Internal Mobility and transfers available!

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