Pre-Services Representative, Part-Time

• High School Education/GED or equivalent: Required
• Associate’s/Technical Degree or equivalent combination of education/related experience: Preferred
• Healthcare front office experience: Preferred
• Customer service experience: Preferred

• Completes patients packets with all necessary forms and documents in preparation for admissions. Coordinates admissions activities in order to obtain all necessary patient information for billing, but also any needed by other departments such as medical records. Discusses, arranges and receives payment of bills with patient or representative for co-payments and private pay accounts.
• Assists customers with Medicaid/County Medical Services Program (CMSP) applications by evaluating documentation for completeness and accuracy, monitoring their compliance with requirements and establishing appointments with county welfare office.
• Maintains and updates patients accounts for medical and financial eligibility. Maintains reports related to case qualifications. Obtains all necessary billing, insurance and other demographic information from patient or representative. Obtains necessary authorizations for inpatient stays from utilization review.
• Posts payments and corresponding contractual adjustments to patient's accounts. Serves as a resource to public providing insurance information and benefits. Sets up payment schedules if patients or representative are unable to pay balances in full.
• Performs other job-related duties as assigned.

Adventist Health is committed to the safety and wellbeing of our associates and patients.

Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable.

Medical and religious exemptions may apply.

Adventist Health participates in E-Verify.

Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify.

By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.