Pre-Sales Engineer [Dubai]

Taurus SA

Dubai, UAE

Full Time

Senior

Hybrid

2 weeks ago

LinuxKubernetesAnsibleTerraformDockerPython

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About the Role

Taurus SA seeks a Pre-Sales Engineer in Dubai to bridge engineering and client teams for digital asset infrastructure. The role involves technical deployments, integrations, and customer advisory.

Key Skills for This Role

LinuxKubernetesAnsibleTerraformDockerPython

Responsibilities

Deliver a variety of technology services to customers, including hands on technical deployments, configurations, knowledge transfer, software upgrades, maintenance and deprecation
Lead the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments
Deliver advanced (hands on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments
Maintain and support overall relationships with customers; increase adoption, ensure retention and satisfaction
Establish trusted relationships with each customer as a strategic advisor and support the continued value of products and services
Work with customers to continuously improve Taurus's offering and learn customers’ needs and requirements
Advocate customer needs/issues across Taurus
Ensure the knowledge transfer on all aspects of Taurus products to partners and customers
Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post sales
Organize and improve technical and user documentation for customers

Requirements

8+ years of hands on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc.) in complex environments and organizations financial services a plus
Proven experience as a technical Solutions Architect, Solutions Engineer/Pre Sales Engineer, Technical Account Manager or equivalent
Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management
Proven experience in various DevOps build and testing processes, releases management, products lifecycle management
Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell)
Ability to deploy both simple and complex solutions and integrate them into already existing production environments
Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python
Impeccable written and verbal communication skills
Eager to learn, highly focused on the target, team results oriented
Willing to travel regularly to visit customers

Full Job Posting

About Taurus

Taurus is a global leader in digital asset infrastructure for banks, public and private companies.
Using blockchain technology, its platform covers cryptocurrencies, tokenized securities, tokenized assets (such as NFTs), digital currencies, and stablecoins.

Role Overview

Taurus is looking for a Pre Sales Engineer that will be based in our office in Dubai.
Being a hands on technical architect part of the global Solutions Engineering team, you will be the bridge between our engineering teams and our client’s technical teams.
You will work closely with customers and partners to provide creative solutions, successfully deliver implementations and offer resilient and high quality services.

Responsibilities

Deliver a variety of technology services to our customers, including hands on technical deployments, configurations, knowledge transfer, software upgrades, maintenance and deprecation.
Leading the planning, installation and integration of Taurus solutions in physical, virtual or hybrid IT environments.
Deliver advanced (hands on, technical) professional services (product customization and integration, including upgrades, troubleshooting, etc.) in customer environments.
Maintain and support overall relationships with customers; this includes increasing adoption, and ensuring retention and satisfaction.
Establish trusted relationships with each customer as a strategic advisor and support the continued value of our products and services.
Work with customers to continuously improve Taurus's offering and learn customers’ needs and requirements.
Advocate customer needs/issues across Taurus.
Ensure the knowledge transfer on all aspects of Taurus products to partners and customers.
Work closely with members of the engineering team to quickly resolve any client issues and constantly drive customer satisfaction post sales.
Organize and improve technical and user documentation for customers.

Requirements

8+ years of hands on technical experience in integrating products (using/debugging APIs, kubernetes deployments, network issues, etc.) in complex environments and organizations financial services a plus.
Proven experience as a technical Solutions Architect, Solutions Engineer/Pre Sales Engineer, Technical Account Manager or equivalent history of increasing customer satisfaction, adoption, and retention.
Proven experience with corporate IT environments and frameworks such as virtualization, VDI, backup and application management.
Proven experience in various DevOps build and testing processes, releases management, products lifecycle management.
Strong knowledge of modern DevOps tooling (Linux, Kubernetes, Openshift, Docker, Ansible, Terraform, Python, YAML, Shell).
Ability to deploy both simple and complex solutions and integrate them into already existing production environments.
Knowledge/experience in database management (SQL) and software development, preferably in Go, Java, or Python.
Impeccable written and verbal communication skills.
Eager to learn, highly focused on the target, team results oriented.
Willing to travel regularly to visit customers.

Benefits

An opportunity to work at the intersection of digital assets and finance.
A skilled and experienced team, including world renowned experts.
A fast paced learning environment, entrepreneurial spirit and team spirit.
A great moment to join as the company grows and expands.
State of the art technology and IT infrastructure.
Hybrid remote work and flexible working hours.

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