Practice Operations Manager - Urgent Care, Old Bridge, NJ

***Come be a Practice Operations Manager for a brand-new Urgent Care in Old Bridge NJ!

Mon-Fri 8am-4pm, available on-call***

Reports to : Practice Administrator

Summary : The Practice Operations Manager is responsible for the daily oversight of the urgent care office and acts as the liaison for staff, patients and the corporate office through the Practice Administrator.

The Practice Operations Manager will play a key role in driving site growth, optimizing patient flow, and fostering a positive, team-oriented environment.

Ideal candidates are enthusiastic leaders committed to operational excellence and exceptional patient care.

• Responsible for the daily office operations including daily end of day close out by twelve noon of the following day
• Ensure all policies and procedures are being followed, all records accurately maintained
• Liaise with billing company, ensure that all billing is provided and completed according to policy guidelines
• Create and maintain proper staff schedules to ensure adequate coverage
• Responsible for the “change drawer”. Must complete log for each transaction and balance money daily
• Monitor and recommend improvement for all standard operating procedures
• Conduct orientation for every new staff member and ensure all employees have training required to succeed
• Conduct in-service activities with staff members to ensure that all staff are kept abreast of any new or relevant changes
• Responsible to assess and complete all medical record requests according to state and federal guidelines
• Ensures that the center is compliant with all state and federal regulations regarding equipment, i.e. crash cart
• Prepares and submits annual performance reviews for staff to Practice Administrator
• Management of insurance contracts and ensure compliance to contractual arrangements