Practice Manager

About the roleThe Practice Manager provides leadership, support and direction for the delivery of high-quality administrative services across the Children's Specialist Oral Health Services (COHS). Based at the Queensland Children's Hospital and Oral Health Centre, Herston, this role is responsible for coordinating administrative operations, supporting service delivery, and ensuring a positive patient experience while contributing to the achievement of organisational and strategic objectives.The successful candidate will oversee administrative staff, manage clinic scheduling and resources, coordinate operational processes, and work closely with clinical and leadership teams to maintain efficient, responsive and patient-focused services. The role also drives continuous improvement initiatives, supports budget management, and helps implement sustainable administrative practices that support the delivery of safe and effective oral health care.About youOur ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:Lead and manage administrative operations and staff across Children's Specialist Oral Health Services.Coordinate clinic scheduling, workforce rostering and resource allocation to support efficient service delivery.Partner with clinical leaders to optimise administrative processes, service quality and patient experience.Monitor administrative budgets, business systems and operational performance to support organisational objectives.Drive continuous improvement initiatives and implement sustainable administrative practices across the service.Benefits when working for usRewarding career and development opportunities across a wide range of clinical and non-clinical areasValue driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balanceFlexible working arrangements and competitive salary rates with annual incremental increasesBenefit from a higher than standard employer contribution to Superannuation of up to 12.75% and access to salary packagingMetro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first.You can find out more about why it's so great to work at Metro North here: https://metronorth.health.qld.gov.au/careersApplications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.Find out about the role in more detail and how to apply in the attached Role Description.APPLICATIONS RECEIVED VIA THIRD PARTIES (RECRUITMENT AGENCIES ETC.) WILL NOT BE ACCEPTED