Practice Lead, Custom Development and Managed Services

• Custom Development and Managed Services Practice Development: you’ll ultimately own defining, marketing and selling Metafora’s Custom Development and Managed Services Capabilities.
• The Custom Development and Managed Services Playbook: Formalize our "Delivery Playbook." You will partner with Delivery leadership to document and enhance our methodology to ensure consistency, speed, and high-quality outcomes.
• Collaborative Delivery: Accountable for project scoping and high-level strategy for Custom Development and Managed Services engagements. You will partner closely with our direct to customer Sales team ensuring a "no-ego" environment where sales and delivery are perfectly aligned.

• Support Efforts: Serve as the Executive "face" of our Custom Development and Managed Services engagements, providing senior-level oversight leveraging your experience and executive-ready insights to our clients.
• Industry Thought Leadership: Stay at the forefront of Technology trends (e.g., AI, Software Delivery Lifecycle, other emerging trends) to advise clients on the long-term viability of their technology strategy .
• Custom Development and Managed Services Training: Serve as the internal subject matter expert on Custom Development and Managed Services, cross-training our existing teams on the nuances of the Software Development lifecycle.

• The Technology Professional: You have direct experience in leading Technology and Digital Strategy projects
• The Connector: You have an existing "Rolodex" of decision makers in the T&L industry who trust your technology perspective. You’re willing to build a rolodex of vendors, partners, former customers and new introductions from current customers, conferences and other networks.
• The Diplomat: You thrive in a collaborative environment. You understand that in a consultancy, "selling" is only half the battle—earning the respect of the customers receiving your recommendations and the delivery teams who execute the work is equally vital.

How you’ll do it

• P&L Owner Mentality - in addition to your sales quota, as the practice grows you will have accountability for the P&L of the Custom Development and Managed Services practice. This includes potential allocations from other areas of the business such as SG&A.

• Education: Undergraduate degree is required, an MBA from a top-tier program is preferred.
• Professional Background: Experience at a top tier technology consulting firm leading mid to large size technology transformation projects and enterprise software implementations.
• Network: Demonstrable relationships within the technology and services industries including vendors, partners, IT leaders and customers in the T&L space..
• Experience: 15+ years of professional experience in a technology leadership role, with at least 10+ years focused specifically on technology strategy and enterprise software implementations, and P&L management.
• Travel : Ability to travel as business needs arise, expected to be approximately 30%.

Why Metafora?

Metafora is a place of "authenticity and grit." We are small enough for you to have an outsized impact on our P&L, but established enough to have a proven track record with some of the biggest names in the industry.

You will have the autonomy to build this practice as you see fit, backed by a world-class team of technologists and logistics veterans.