Base Career helps you apply smarter for this job.
Key skills for this role
Direct Responsibility
NOC supervisors, team leads, operators, and dispatch personnel
Shift staffing, scheduling, qualification, fatigue management, and performance management
Operating authority, control-room procedures, switching discipline, event response, and shift readiness
NOC reporting, metrics, communication practices, and continuous improvement
Key Partnerships
O&M East, O&M West, and Power Generation
CSI, System Integration, Engineering, Construction, and Project Management
Safety, Training, Commercial and Market Operations, IT, and cybersecurity
Customers, utilities, ISOs/RTOs, market counterparties, and third-party service providers
Safe and compliant control-room operation
Continuous qualified coverage and operator readiness
Dispatch accuracy, alarm response, and escalation performance
Fleet availability, customer reliability, and recovery from operating events
Accuracy and timeliness of logs, event records, and stakeholder communications
Procedure adherence, qualification completion, and workforce development
Reduction in repeat events through effective review and corrective action
Customer, field-operations, and internal stakeholder confidence in the NOC
Basic (Required) Qualifications:
Bachelor's degree in engineering, technology, operations, business, or a related field is preferred; equivalent technical training and operational experience will be considered.
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
7+ years of progressively responsible experience in utility control-center operations, power-system operations, generation dispatch, transmission or distribution operations, balancing authority operations, an ISO/RTO environment, or a comparable 24/7 critical control center.
3+ years of experience leading control-room operators, shift supervisors, dispatchers, or an equivalent real-time operations team.
Direct experience with operating authority, switching or dispatch instructions, clearances and tagging boundaries, shift turnover, operator logkeeping, outage coordination, emergency response, and service restoration.
Working knowledge of generation, electrical distribution, switchgear, transfer systems, protection and controls, and the risks associated with remote switching and dispatch.
Demonstrated ability to lead incident response, establish priorities, make time-sensitive operating decisions, and communicate accurately during abnormal or emergency conditions.
Experience developing shift schedules, operator qualification programs, operating procedures, drills, performance metrics, and continuous improvement processes for a 24/7 organization.
Strong written and verbal communication skills, including the ability to translate technical operating conditions into concise updates for executives, customers, and field teams.
Ability to support after-hours events, emergency response, and planned operating activities as business needs require.
Preferred Qualifications:
NERC System Operator certification, utility operator qualification, or comparable generation/control-room credential
Working knowledge of applicable OSHA and NFPA requirements and relevant utility, ISO/RTO, NERC, or market operating practices; ERCOT, CAISO, or other regional market experience.
Experience with SCADA/HMI and alarm-management systems; familiarity with EMS, DMS/ADMS, OMS, data historians, communications networks, and incident-management tools
Being an experienced utility or generation control-room leader who brings calm, accountable leadership to real-time operations.
Ability to translate proven utility operating discipline to a distributed-energy environment, separate signal from noise, make sound decisions with incomplete information, communicate clearly under pressure, and build a team that executes consistently at 2:00 a.m. just as it does at 2:00 p.m.
Ability to balance customer reliability, market obligations, equipment protection, and personnel safety without losing sight of the operating details.
Your Rewards!
Medical, Dental, Vision, and Prescription Drug Insurance
Company-Paid Life Insurance
Flexible Spending Account (FSA)
Wellness Programs and Incentives
401(k) Retirement Plan and Company Match
Paid Time Off - Sick and Vacation Time
Paid Holidays
Flexible Work Schedule, as role requirements permit
Do you have what it takes to join the ERock team? Send us your cover letter and resume today.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At ERock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”
Public U.S. energy infrastructure company manufacturing and installing natural-gas generators and microgrids for data centers and utilities.
Visit company websiteFull-time
Senior · 7+ years experience
Onsite
Apply faster on company sites with our extension.