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This is an advanced-level position that provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes. Work will generally be focused on existing wastewater treatment systems that require data collection, monitoring and troubleshooting. The Post Sales Engineer will regularly interact with internal Orenco staff, operators, designers/engineers, our business partners (a.k.a. distributors, dealers, and suppliers), service providers, and regulators regarding existing systems that utilize Orenco wastewater equipment. The Post Sales Engineer will be responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes. The Post Sales Engineer will also work closely with R&D (research and development) to communicate customer feedback, observations, and to develop design change recommendations.
Orenco Systems, Inc. (subsidiary of Infiltrator Water Technologies) is a manufacturer of innovative onsite and decentralized wastewater collection and treatment technologies. Solutions include community collection systems, advanced secondary treatment systems, watertight fiberglass tanks, and in-tank pumping and filtration systems. Orenco also manufactures high-quality standard, custom, and OEM controls, along with state-of-the-art fiberglass buildings, tanks, and enclosures.
Infiltrator Water Technologies is a market leader within the onsite wastewater treatment industry, Infiltrator manufactures a variety of revolutionary products and innovative, environmentally friendly alternatives to traditional stone and pipe leachfield and concrete septic wastewater system components. We sell our products through wholesale distribution across the United States and Canada for use on properties with onsite wastewater treatment systems.
This is an advanced-level position that provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes. Work will generally be focused on existing wastewater treatment systems that require data collection, monitoring and troubleshooting. The Post Sales Engineer will regularly interact with internal Orenco staff, operators, designers/engineers, our business partners (a.k.a. distributors, dealers, and suppliers), service providers, and regulators regarding existing systems that utilize Orenco wastewater equipment. The Post Sales Engineer will be responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes. The Post Sales Engineer will also work closely with R&D (research and development) to communicate customer feedback, observations, and to develop design change recommendations.
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Continuously maintains Orenco management's safety, cultural, and professional standards.
Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.
Conducts all work in a safe manner and promotes safe work practices to all associates and clients.
Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders that utilize Orenco wastewater infrastructure.
Educates external stakeholders.
Learns and demonstrates effective use of Integrity Selling.
Coordinates with other company staff to accomplish the work required to address problems with existing wastewater systems.
Actively pursues to speak at conferences or author papers that promote Orenco technologies.
Works with marketing to write and create case studies that summarize pertinent observations and data from existing Orenco systems.
Demonstrates leadership within the Systems Engineering Department and within the organization daily.
Mentors and helps train staff within the systems engineering department.
Provides process training to systems engineers, sales staff, and external clients.
Participates in meetings and contributes ideas and opinions.
Improves methods for internal and customer-facing processes.
Volunteers and participates in team, department, and organizational initiatives.
Coordinates with various departments within Orenco regarding team initiatives and objectives.
Sets and strives to complete annual personal development goals.
Assists with the project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems.
Leads research projects.
Supports in the commissioning of commercial and municipal collection and/or treatment systems.
Assists the post sales group with troubleshooting existing treatment processes.
Creates protocol and solicits operating data from existing wastewater treatment processes.
Makes recommendations to Systems Engineering and R&R (renewal and replacement) regarding design revisions.
Travels to existing treatment systems as necessary to troubleshoot, solicit feedback and/or collect data.
Evaluated operating protocols and optimizes Orenco O&M (operation and maintenance) requirements.
Thoroughly documents all tasks and customer interactions in CRM (Customer Relations Management).
Inputs, updates, and ensures accuracy of customer contact information in CRM.
Maintains an accurate, up-to-date, CRM opportunity database.
Submits and distributes timely activity and trip reports.
Summarizes and provides information to the R&D group regarding existing designs.
A Bachelor of Science in Engineering degree or higher is required. PE registration is a plus.
Manufacturer of onsite wastewater and stormwater management systems.
Visit company websiteFull-time
Mid · 5+ years experience
Remote
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