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Position: PRO, Admin & IT Senior Executive

HMM MIDDLE EAST SHIPPING LLC
Dubai, UAE
Senior
Onsite
1 months ago
MOHRE PortalGDRFA PortalDubai Now PortalMicrosoft OfficeIT Infrastructure ManagementVisa Processing
Free

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MOHRE PortalGDRFA PortalDubai Now Portal
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PRO and Government Liaison

  • Manage visa renewals, PRO services, license renewals, and coordinate with relevant government departments efficiently.
  • Handle labor inspections, complaints, and ensure compliance by preparing documentation and advising staff accordingly.
  • Support Emiratization initiatives through coordination of meetings, onboarding, and related documentation with stakeholders.
  • Liaise and coordinate with legal consultants on all government related inquiries and correspondence.
  • Process and issue NOCs for consulate services, visas, and government department requirements for staff.
  • Manage all PRO and government liaison activities independently, including visa renewals, new visa processing, work permits, labour contracts, and license renewals through MOHRE and GDRFA smart portals.
  • Handle labour inspections, labour complaints, and compliance matters by preparing required documentation, coordinating with inspectors, and advising staff on regulatory requirements.
  • Support Emiratization initiatives by coordinating meetings, preparing onboarding documentation, maintaining compliance records, and liaising with relevant government stakeholders.
  • Liaise with legal consultants and government authorities on all regulatory inquiries, official correspondence, and compliance matters.
  • Maintain expert level operational knowledge of MOHRE and GDRFA systems, ensuring accurate data entry, timely follow up, and resolution of all government transactions.

Administrative Task

  • Oversee rental contracts including renewals, cancellations, maintenance, document verification, and coordination with real estate agencies.
  • Manage telecom services: update portals, handle ticketing, issue new numbers, and process cancellations.
  • Coordinate utility connections/disconnections, schedule maintenance, monitor bills, and verify payments.
  • Manage day to day facility coordination: maintenance, parking, repairs, and security related issues.
  • Address daily staff needs, complaints, and queries via email, phone, and face to face interactions.
  • Monitor Document storage logistics including move ins, move outs, and disposals.
  • Manage vendor contracts for office maintenance, lease cars, and rent a car services.
  • Coordinate office events, staff sports activities, including registration, payments, and team management.
  • Assist and supervise the admin team with job allocation, reporting, and inter department coordination & prepare regular reports.

IT Responsibilities

  • Manage IT infrastructure including hardware, software, networks, and telecommunications systems.
  • Provide technical support for staff computer systems, troubleshoot issues, and coordinate with external IT service providers.
  • Handle IT procurement, installations, upgrades, and maintenance.
  • Implement and maintain data backup, security protocols, and cybersecurity measures.
  • Train staff on IT systems, software updates, and usage policies.
  • Ensure compliance with IT policies and work to improve overall technological efficiency.

Experience

  • Minimum 5 7 years of combined experience in PRO, administrative, and IT roles preferably in Dubai or UAE.
  • Hands on experience working with Dubai Now Portal, MOHRE Portal, DNRD, GDRFA, Dubai Police e services, and DEWA Online Services.

Qualifications

  • Bachelor’s or Master’s degree in any discipline.
  • Proficient in Microsoft Office applications (Excel, PowerPoint, etc.) and IT system management.
  • Strong verbal and written communication skills in English.
  • Valid UAE driving license.
  • Positive attitude, self motivated, creative, and a team player.
  • Valid attested educational certificates.
  • Ready to join within a week.

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