naukri
Port & Transport Operations Coordinator
Chengzida Supply Chain Co., Ltd.
Jeddah, KSA
Mid
Onsite
1 months ago
Transport OperationsTruck DispatchingDriver CoordinationShipment Follow upCustomer CommunicationProblem Solving
Free
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Transport OperationsTruck DispatchingDriver Coordination
About the Role
Chengzida Supply Chain Co., Ltd. seeks a Port & Transport Operations Coordinator in Jeddah, Saudi Arabia.
Key Skills for This Role
Transport OperationsTruck DispatchingDriver CoordinationShipment Follow upCustomer CommunicationProblem Solving
Responsibilities
- Receive and understand customer transport requirements, including cargo details, pickup/delivery locations, timing, and special instructions
- Arrange suitable trucks and drivers for each shipment according to cargo type, route, customer requirements, and operational feasibility
- Coordinate with drivers, subcontracted truck owners, customers, port related parties, and internal team members to ensure smooth shipment execution
- Follow up every shipment from pickup to delivery and provide timely updates to customers and management
- Handle operational issues such as truck delays, driver problems, port waiting, loading/unloading issues, document problems, route changes, and customer complaints
- Support port transportation operations, including coordination related to Jeddah Port, truck entry, shipment pickup, customs clearance coordination, and cargo release follow up
- Maintain clear records for each job, including truck details, driver details, shipment status, costs, waiting time, delivery confirmation, and any extra charges
- Assist in building and maintaining a reliable truck and driver network for different types of transportation jobs
Requirements
- Flexibility with working hours, including weekends or public holidays when business requires
- Ability to work under pressure and respond quickly to urgent transport requirements
- Clear communication with Arabic speaking drivers, local parties, customers, and internal Chinese management team
Full Job Posting
Overview
- We are a Chinese logistics and transportation company based in Jeddah, Saudi Arabia. We are looking for a Port & Transport Operations Coordinator to manage daily transport operations, truck dispatching, driver coordination, port related transport jobs, and shipment follow up.
Key responsibilities
- Receive and understand customer transport requirements, including cargo details, pickup/delivery locations, timing, and special instructions.
- Arrange suitable trucks and drivers for each shipment according to cargo type, route, customer requirements, and operational feasibility.
- Coordinate with drivers, subcontracted truck owners, customers, port related parties, and internal team members to ensure smooth shipment execution.
- Follow up every shipment from pickup to delivery and provide timely updates to customers and management.
- Handle operational issues such as truck delays, driver problems, port waiting, loading/unloading issues, document problems, route changes, and customer complaints.
- Support port transportation operations, including coordination related to Jeddah Port, truck entry, shipment pickup, customs clearance coordination, and cargo release follow up.
- Maintain clear records for each job, including truck details, driver details, shipment status, costs, waiting time, delivery confirmation, and any extra charges.
- Assist in building and maintaining a reliable truck and driver network for different types of transportation jobs.
- Communicate clearly with Arabic speaking drivers, local parties, customers, and the internal Chinese management team.
- Work under pressure and respond quickly to urgent transport requirements and unexpected operational problems.
- Due to the nature of logistics operations, the candidate must be flexible with working hours, including weekends or public holidays when business requires.
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