Platform Professional Services Consultant - Identity (Remote, MEX)

CrowdStrike Services is seeking a Platform Professional Services Consultant who would be responsible for the planning, deployment, implementation, and operational support of the CrowdStrike platform and related applications. The Platform Consultant will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow-on customer support for the CrowdStrike platform & applications. A key focus of this role includes the deployment and operationalization of CrowdStrike's Falcon Continuous Identity modules, helping customers strengthen identity security posture and detect identity-based attacks.

What You'll Do:

Deployment and Operations activities may include:

Providing technical implementation, configuration, and troubleshooting assistance with the deployment of the CrowdStrike Falcon platform and associated applications

Assist customer with operationalizing all modules of the Falcon platform

Plan, deploy, and configure Falcon Identity Threat Protection (ITP) and Next-Gen Identity modules within customer environments

Guide customers through Active Directory and Azure AD integration with Falcon Identity modules, including domain controller sensor deployment and configuration

Assist customers in defining and implementing identity-based Zero Trust policies and conditional access rules within the Falcon platform

Support customers in identifying and remediating identity risks such as misconfigured accounts, exposed credentials, and lateral movement paths

Educate and enable customer security teams on identity threat detection use cases, dashboards, and response workflows within the Falcon console

Troubleshoot customer issues across small to large enterprises

Utilize and engineer native and 3rd party software deployment technologies

Develop scripting and application solutions using Falcon APIs

Customer project planning and status

Work closely and collaboratively with customer information technology teams

Leveraging CrowdStrike applications (Exposure Management, for example) provide support to customers in vulnerability and asset management

Assist customers with the integration of CrowdStrike into existing tools

Work closely and collaboratively with Platform Professional Services team to develop customer facing collateral

Ability to travel up to 25% of the time

What You'll Need:

Bachelor’s degree in Computer Science, Information Technology, Computer Engineering, or related discipline, and 5 years of experience performing IT deployments or in an end user/customer environment, as well as experience with the following:

General understanding of software deployment technologies

Knowledgeable on Windows, Mac, and Linux platforms

Working knowledge of Microsoft Office applications, Word, Excel, Access, PowerPoint, etc.

Skillful communication and effective ability to build collaborative relationships

Experience with presentation technical content to various audiences

Broad experience in computer and network systems security

Understanding of identity security concepts including authentication protocols (Kerberos, NTLM, SAML, OAuth), privilege access, and common identity-based attack techniques (Pass-the-Hash, Pass-the-Ticket, Kerberoasting, DCSync)

Solid analytical/problem solving skills with capability to identify solutions to unusual and complex problems

Proactive and thorough ability to manage work and prioritize customer projects

High level of motivation; self-starter; results driven

Potential for travel and assignment work exists

Bonus Points:

Endpoint Security: Falcon platform (preferred), AV, and EDR solutions

Operating Systems: Windows, Linux, Mac

Identity: Falcon Identity Threat Protection (ITP), Falcon Identity Threat Detection (ITD), Active Directory, Azure AD, Okta, SSO, MFA, PAM solutions, Zero Trust frameworks

Software Deployment: SCCM, Group Policy, McAfee EPO, IBM BigFix, Puppet, Chef, Citrix, PDQ, PsExec

Development: PowerShell, Python, Bash, Batch

Technlogies: Experience with Host based firewall, File Integrity Management, Data Protection, Vulnerability Management, Attack Surface Management, IT Automation

Compliance: CIS Benchmarks, STIGs, PCI, HIPAA

Database: SIEM, MSSQL, Splunk, LogScale

Identity: Identity, Active Directory, Azure-AD, SSO

Cloud: AWS, Azure, and GCP

#LI-RL1 #LI-Remote

Benefits of Working at CrowdStrike:

Market leader in compensation and equity awards

Comprehensive physical and mental wellness programs

Competitive vacation and holidays for recharge

Paid parental and adoption leaves

Professional development opportunities for all employees regardless of level or role

Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

Vibrant office culture with world class amenities

Great Place to Work CertifiedTM across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.