Platform Developer, SRE

Position Summary

Position Responsibilities

• Work with internal development teams to distill customer facing metrics
• Assist internal development teams with crafting monitoring and alerting based on customer driven metrics
• Write terraform modules that assist in the onboarding of internal teams to our monitoring and alerting platform
• Help drive the adoption of world class site reliability principles and practices across the organization
• Adopt Agile/Scrum methodologies, actively participating in planning, stand-ups, and retrospectives.

Required Qualifications

• Experience supporting 24/7 production on-call rotations, including responding to alerts and resolving incidents outside of standard business hours
• Experience in automating Observability & Monitoring (Grafana, Kibana, Prometheus), standardizing incident response for alerts to maintain SLAs and SLOs
• Proficiency in Terraform, or similar IaC tooling
• Practical experience within a cloud provider and its component services (AWS, GCP, Azure, etc)
• Some experience in python, or bash scripting
• Ability to work effectively with cross-functional teams, including developers, IT security & compliance, product managers, and scrum masters.
• Strong written and verbal communication — you will help produce guidance that the broader engineering organization depends on

Preferred Qualifications

• Experience in customer facing support roles, quality assurance
• Experience with Docker and container orchestration
• Background in healthcare, pharmacy, financial services, or other regulated domains where data pipelines carry audit and correctness obligations
• All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.
• We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy .