Planner Operations

Facility Responsibilities

• Lead daily production meetings with relevant stakeholders.
• Attend Weekly/Monthly status calls with customers
• Review material shortages and work with Buyer to resolve shortages between CPO material plans and actual manufacturing needs.
• Commit all items and release Work Orders for in-house production and OSP per MRP.
• Monitor work-in-process and status work orders and maintain estimated completion dates in the system
• Manage ERP exceptions and system generated messages.
• Maintain and manage list of Orders that have risk to on time delivery.
• Reason out and understand order / shipment issues, and resolve.
• Timely and clear communication and follow through from issue identification to closure.
• Communicate clearly with the customer, warehouse, team members, Customers, logistics partners and across Order Management
• Conduct open order review meeting with team members
• Escalate issues and potential resolutions to Management as appropriate.
• Timely coordination with engineering, manufacturing, purchase, quality and management
• Perform work such that a perpetual state of audit readiness is maintained.
• Participate in internal audits as required.

Metric Accountabilities

Education & Experience Qualifications

• Bachelor’s degree or MBA preferred with emphasis in business administration, project management or engineering
• Minimum 7 years’ experience in planning function
• Excellent communications skills with all stakeholders, including the customer, sales, warehouse, transportation, order management, and purchasing teams
• Experience with using MRP systems, such as Oracle, including generating reports from ERP systems.
• Experience solving complex problems, has problem solving skills Proficient in use of Microsoft Office suite of products.
• English speaking and writing needs to at a proficient level.
• Needs to be able to work independently
• Strong time management and analytical skills.

Behavioral Competencies

Technical Competencies