Physical Security Systems Engineer (Forward Deployed)
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The Role
We're seeking a Physical Security Systems Engineer to join our team as a forward deployed resource embedded at AT&T's headquarters in Dallas, TX. This is a unique opportunity to work at the intersection of cutting-edge security technology and enterprise-scale deployment, serving as a dedicated technical resource in Global Workplace Solutions Shared Services supporting AT&T's Global Physical Security infrastructure.
What You'll Do
Work with various AT&T stakeholders to help deploy, manage, and optimize physical security systems at enterprise scale.
Serve as the primary HiveWatch technical resource on-site, collaborating daily with AT&T's Global Real Estate, Global Security, and relevant IT teams and business unit stakeholders.
Provide consultative oversight regarding the design and implementation of physical security integrations across cloud-based access control, video management systems, visitor management platforms, and other physical security technologies.
Help troubleshoot complex technical issues spanning multiple security systems to facilitate interoperability and connectivity to the Global Security Operations Center (GSOC).
Provide technical expertise and training to AT&T’s end users and stakeholders.
Assist with documentation of system configurations and integration workflows.
Identify opportunities for system improvements and enhanced operational efficiency.
Required
5+ years of hands-on experience deploying and managing physical security systems in enterprise environments
Deep technical knowledge of modern physical security technologies: Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc. Cloud and hybrid video management systems and associated camera infrastructure Visitor management systems and integration to access control Integration platforms and APIs for physical security systems
Cloud-based access control systems, mobile credentials, biometrics, turnstiles, etc.
Cloud and hybrid video management systems and associated camera infrastructure
Visitor management systems and integration to access control
Integration platforms and APIs for physical security systems
Proven track record of large-scale system deployments and migrations
Strong understanding of system architecture, APIs, and integration methodologies
Excellent problem-solving skills and ability to work independently in a customer environment
Outstanding communication skills with both technical and non-technical stakeholders
Willingness to work on-site full-time at AT&T headquarters in Dallas, TX and travel to job locations as necessary
Preferred
Experience with security operations center (SOC/GSOC) workflows and incident management
Familiarity with enterprise IT infrastructure and network security concepts
Experience working in forward deployed or embedded customer roles
Background in law enforcement or corporate security operations
Location & Work Environment
- This position is based full-time at AT&T's headquarters in Dallas, Texas. This is an in-person role requiring daily presence at the customer site. Some travel will be required.
Additional Info:
The final offer will be at the company's sole discretion and determined by multiple factors, including years and depth of relevant experience, expertise, and other business considerations.
Benefits & Culture:
- At HiveWatch, we’re passionate about taking care of our people — and it shows in the benefits we offer. Our team enjoys:
- Comprehensive health coverage: medical, dental, vision, and life insurance
- Cutting-edge work in an emerging field with huge growth potential
- Competitive compensation packages designed to reward top talent
- 401(k) with a 4% company match to help you invest in your future
- 2 weeks of paid time off plus Company holidays
- Additional benefits include ClassPass credits and a discount on pet insurance
- A family-friendly, compassionate culture that values balance and belonging
- We encourage you to challenge the status quo, share your perspective, and leave fear at the (access-controlled) door.
Our EEO Statement
HiveWatch is an equal opportunity employer and we are committed to cultivating a work environment that supports, inspires, and respects all individuals. We execute our hiring practices so that they are merit-based and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity/expression, marital status, age, disability, medical condition, genetic information, national origin, ancestry, military or veteran status, or other protected characteristics.
About HiveWatch
Venture-backed SaaS company providing an AI-driven physical security platform for enterprise security teams.
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