Pharmacy Technician
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Key skills for this role
About the Role
UrbaCon Contracting & Trading Company seeks a Pharmacy Technician to dispense prescription and over-the-counter medication, process prescriptions, and provide customer service. Requires a Bachelor's degree in Pharmacy, pharmacy technician certification, and 5+ years of experience.
Key Skills for This Role
Responsibilities
- Receive prescriptions and check their validity.
- Process prescriptions electronically and ensure all information is complete and accurate.
- Resolve issues such as rejected insurance claims.
- Select appropriate medicine and measure dosages to fill prescriptions.
- Sort, stock, label medication and monitor inventory.
- Record medical histories while maintaining confidentiality and compliance with regulations.
- Deliver quality customer service to patients, responding to inquiries and referring to pharmacist for medical information.
- Count prescription medication, fill prescriptions, and type and attach medication labels.
- Provide input into development and implementation of pharmacy department policies and procedures.
- Ensure compliance with HSE&E and QM policies and procedures.
Requirements
- Bachelor's Degree in Pharmacy
- Pharmacy technician certification
- Minimum 5 years of experience in Pharmacy
- Minimum 1 year in GCC (preferred)
- ERP knowledge preferably SAP functional skills
- Strong knowledge of the Healthcare Pharmacy industry
- Excellent communication skills
- Basic math skills
- Customer service experience
- Experience in a fast paced work environment
Full Job Posting
Job Summary
- To dispense prescription and over the counter medication to customers or health professionals. They also assemble medicines for prescriptions and provide information about medications.
Job Responsibilities 1
- Receive prescriptions and check their validity.
- Process prescriptions electronically and ensure all information is complete and accurate.
- Resolve issues when they arise (e.g., rejected insurance claims).
- Select the appropriate medicine and measure dosages to fill prescriptions.
- Sort, stock, label medication and monitor inventory.
- Record medical histories while maintaining confidentiality and compliance with the standard regulations.
Job Responsibilities 2
- Deliver quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.
- Count prescription medication, filling prescriptions, and typing and attaching medication labels.
- Provide input into the development and implementation of the pharmacy department’s policies, systems, processes and procedures, identifying potential areas of improvement, to support an efficient and effective operation.
- Ensure compliance with all relevant HSE&E and QM policies, procedures, and controls across the pharmacy department to guarantee employee safety, legislative compliance, delivery of high quality service standards and a responsible environmental attitude.
Job Knowledge & Skills
- Strong Knowledge of the Healthcare Pharmacy industry
- A pharmacy technician certification.
- Excellent communication skills.
- The ability to use a computer for day to day tasks.
- Basic math skills for counting medications.
- Customer service experience.
- Experience in a fast paced work environment
- ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Job Experience
- Minimum 5 years of experience in Pharmacy(required)
- Minimum 1 year in GCC (preferred)
Competencies
- Agility
- Pharmacology and Medication Management L2
- Pharmacy Regulations and Compliance L2
- Medication Dispensing and Packaging L2
- Electronic Health Records (EHR) and Health Information Systems L2
- Prescription and Medication Management L2
- AI Fluency
- Resilience
- Quality
- Leadership
Education
- Bachelor's Degree in Pharmacy
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