Pharmacy Associate

Job Responsibilities

• Communicates with customers via inbound and outbound, manual and/or automated calls
• Assesses customer need for additional products/services compliance with physician orders
• need for additional products/services
• compliance with physician orders
• Answers questions and provides customer education regarding products/services
• Document calls and enter customers' orders in computerized record keeping system
• Verifies and updates demographic information such as address and telephone number
• Meet specific performance objectives related to number of calls handled, orders processed, time on call, time entering information, etc.