Pharmacist -KSA

Provides general healthcare advice and dispenses prescription and non-prescription medication along with non-pharma products to customers.

Supervises the retail store team and operations in order to ensure key sales targets, customer satisfaction levels along with operational readiness levels are continously met.

Ensure store readiness by monitoring compliance with internal readiness guidelines (e.g. staff readiness – check uniforms, name tags etc.; store readiness – temperature, storage conditions etc.) in order to ensure effective daily operations along with professional look & feel at a store level.

Perform duties in alignment with the Standard Operating Procedures applicable at a store level by taking appropriate actions (e.g. loyalty program registration etc.) in order to ensure individual performance is according to the standards

Process prescriptions and dispense medication by reviewing and interpreting physician orders, providing consultation on dosage, storage, side effects and drug interaction in order to ensure customers are appropriately informed and educated

Educate customers on proper handling of medical equipment (e.g. glucose meters) designed for home use by providing information and additional sources of reference (e.g. user manual) to ensure safe and appropriate use of equipment

Supervise and provide development opportunities for retail store staff through performance management activities (tracking and monitoring productivity and Individual Key Performance Indicators (KPIs) etc.), corrective actions (when required), regular development conversations, access to formal (e.g. training) and informal (e.g. coaching) development options in order to ensure and maximize performance

Monitor key sales performance targets and customer satisfaction levels at a store level through direct observation, regular reporting in order to ensure sales and customers satisfaction level are achieved

Process payments and reconciliations by handling the cash register an coordinating with the Finance team in order to ensure accuracy of payment process and compliance with commercial legal requirements and internal financial processes