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As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Huron County and London-Middlesex. You will ensure high quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills.
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Huron County and London-Middlesex. You will ensure high quality care is delivered by engaged and experienced PSWs. You will manage client, employee, and operational metrics to ensure team performance. You will support the team, drawing from the practical experience. You will bring, strong clinical, customer service, and technical skills.
Competitive Total Rewards. So much more than a paycheque! Enjoy comprehensive benefits, pension, on-demand pay, car loan support, supportive housing and exclusive staff perks.
Growth That Meets Your Ambition . Build your skills with education bursaries, tuition support, ongoing training and mentorship. Our leadership team is available 24/7 to help you practice to full scope and deliver excellent care. As a leader at SE Health, you’ll have opportunities to broaden your impact, lead diverse teams, contribute to strategic initiatives, and grow your career through meaningful leadership and advancement opportunities across the organization.
Innovative . At SE, we are always looking for new, innovative ways to improve. You’ll be encouraged and supported to identify and make improvements to the way we do our work. As a social enterprise, we support research into Senior’s Health and Aging.
Purpose & Impact. Join a national social enterprise where your voice matters. Every role helps advance health, spark innovation and strengthen communities across Canada.
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Leadership Flexibility & Support. At SE Health, leaders are empowered to manage their responsibilities with flexibility and autonomy while being supported by a collaborative leadership team. We are committed to helping you achieve your professional goals, grow your career, and make a meaningful impact on the teams and communities you serve.
Paid mileage . Provided for travel between client visits, as well as for attendance at required client-facing case conferences and team meetings. Additional details regarding mileage reimbursement and travel expectations can be discussed during the interview process.
Subsidized RNAO & RPNAO memberships
Company-issued laptop and mobile phone provided for work purposes, along with 3 uniform tops.
Provide leadership and engage the staff to achieve or exceed performance targets.
Maximize team performance through the effective and efficient utilization of resources.
Promote engagement with SE’s private pay business, as appropriate for client circumstance
Utilize projections in determining and forecasting resource needs.
Implement communication strategies to promote shared vision and collaborative working relationships.
Engage with and support special projects or new programs as required.
Regularly evaluate performance and ensure the development of PSW skills and competencies required to achieve Saint Elizabeth’s vision and strategies.
Coach and manage employees with performance issues and consult appropriately with Human Resources.
Interview, select, hire and onboard/orient new employees.
Follow employee relations/labour relations processes and relevant policies and procedures.
Facilitate and maintain team development, by providing opportunities to support staff education.
Ensure compliance with all legislative requirements (Employment Standards, WSIB, Health & Safety legislation, etc.).
Conduct complaint and incident investigations relating to client/employee issues and develop appropriate risk management action plans as appropriate.
Respond to client feedback and service inquires in a responsive and timely manner.
Ensure client care plans are appropriate and executed consistently by the PSW team; support follow-up visits in the client home at regular intervals
Communicate with staff and stakeholders in an effective and timely manner
Take appropriate action to understand and meet client needs and preclude refusals of client service
A Canadian non-profit social enterprise providing community healthcare services.
Visit company websiteJobs and hiring trendsCAD 50000-63000 yearly / year
Full-time
Entry
Onsite
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