indeed

Personal Assistant / Operations Coordinator

REGENTS CAR RENTAL L.L.C

Dubai, UAE

Full Time

Mid

Hybrid

1 weeks ago

Guest CommunicationHospitalityProperty ManagementHostawayAirbnbBooking.com

Free

Job Fit Check

Base Career helps you apply smarter for this job.

Ready to Scan

Key skills for this role

Guest CommunicationHospitalityProperty Management

SMApart is a DET licensed holiday homes operator managing a growing portfolio of premium short term rental apartments across Dubai.

Message guests on Airbnb, Booking.com, and WhatsApp before, during, and after their stay.
Stay friendly, calm, and professional, especially if a guest is upset or has a complaint.
Meet guests in person for check ins and check outs, and verify their IDs.
Quickly help guests with requests (like extra towels) or minor apartment issues.

Manage the DTCM / DET government portal for permits and guest registration.
Use building management apps to arrange access, deliveries, and move in permits.

Meet delivery drivers for new furniture or appliances and check for damage.
Get new apartments ready by setting up inventory, taking photos, and checking for defects.
Buy and restock daily supplies for the apartments.
Check apartments after cleaning to make sure they are perfect before the next guest arrives.
Let maintenance workers in and supervise their work.
Manage apartment keys and smart locks.
Run local errands, like delivering documents or visiting government offices.

Coordinate with cleaning teams and verify unit readiness before arrivals through spot inspections and photo reports.
Arrange maintenance access and supervise contractors on site.
Manage keys and access — smart locks and building access cards.
Run ad hoc errands: document handovers, bank and government office visits.

Driving: You must have a valid UAE driver’s license. Having your own car is strongly preferred (we pay for your gas and Salik).
Language: Excellent spoken and written English. Speaking Russian or Arabic is a big bonus.
Experience: Previous work in holiday homes, short term rentals, or hospitality is highly preferred.
Tech Skills: Comfortable using messaging apps, booking websites, and property software (we will teach you how to use our system, Hostaway).
Work Style: Organized, on time, and able to work independently.
Flexibility: Willing to work some evenings and weekends for check ins or emergencies.
Attitude: Friendly, presentable, and trustworthy.

Competitive salary (based on experience) plus fuel / Salik reimbursement.
Employment visa and medical insurance.
Direct work with the owner in a small, fast growing company — real responsibility from day one.
Clear growth path into an operations manager role as the portfolio scales.