Steel Point Solutions is seeking a Performance Improvement Engineer to join our growing team.
The Process Improvement Engineer will support the Navy's Problem Solving and Process Improvement Office (PSO) in enhancing operational performance through data-driven analysis, root cause identification, and the implementation of best-in-class methodologies. The position focuses on developing and sustaining effective problem-solving and performance improvement systems across various Navy and Department of Navy (DoN) commands, leveraging modern tools, technologies, and practices to align with CNO readiness and performance goals.
Full Job Posting
Role Summary
Steel Point Solutions is seeking a Performance Improvement Engineer to join our growing team.
The Process Improvement Engineer will support the Navy's Problem Solving and Process Improvement Office (PSO) in enhancing operational performance through data-driven analysis, root cause identification, and the implementation of best-in-class methodologies. The position focuses on developing and sustaining effective problem-solving and performance improvement systems across various Navy and Department of Navy (DoN) commands, leveraging modern tools, technologies, and practices to align with CNO readiness and performance goals.
Key Responsibilities
Problem Solving & Process Improvement Support: Collaborate with cross-functional teams to conduct root cause analysis and develop corrective action plans for performance gaps. Assist in creating driver trees, dashboards, and other visual tools to define and track Tier 1 (outcome metrics) and lower-tier driver metrics. Recommend best-in-class methodologies and tools for performance analysis and improvement.
Collaborate with cross-functional teams to conduct root cause analysis and develop corrective action plans for performance gaps.
Assist in creating driver trees, dashboards, and other visual tools to define and track Tier 1 (outcome metrics) and lower-tier driver metrics.
Recommend best-in-class methodologies and tools for performance analysis and improvement.
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Training & Competency Development: Support the development and deployment of standardized training materials, such as instructor guides, playbooks, and case studies. Provide on-the-job training to Navy personnel to advance organizational buy-in and process improvement expertise. Maintain a continuous feedback loop to enhance training programs.
Support the development and deployment of standardized training materials, such as instructor guides, playbooks, and case studies.
Provide on-the-job training to Navy personnel to advance organizational buy-in and process improvement expertise.
Maintain a continuous feedback loop to enhance training programs.
Performance Assessment & Metrics Management: Refine and standardize Navy-wide and command-level metric definitions and reporting structures. Monitor task progress and provide recommendations for governance forums and reporting practices. Design and implement internal controls for the enduring application of P2P and related methodologies.
Refine and standardize Navy-wide and command-level metric definitions and reporting structures.
Monitor task progress and provide recommendations for governance forums and reporting practices.
Design and implement internal controls for the enduring application of P2P and related methodologies.
Leadership Engagement: Prepare and present insights, recommendations, and executive-level summaries to senior Navy and DoN leadership. Contribute to the preparation of senior leader briefing materials and quarterly P2P progress updates.
Prepare and present insights, recommendations, and executive-level summaries to senior Navy and DoN leadership.
Contribute to the preparation of senior leader briefing materials and quarterly P2P progress updates.
Change Management & Communication: Foster a data-driven decision-making culture within supported commands. Conduct change management initiatives to drive adoption and understanding of performance improvement efforts.
Foster a data-driven decision-making culture within supported commands.
Conduct change management initiatives to drive adoption and understanding of performance improvement efforts.
Innovation and Continuous Improvement: Utilize modern problem-solving tools and emerging technologies to enhance workflow efficiency and decision support. Research and integrate industry benchmarks and best practices to improve readiness and sustain performance improvement efforts.
Utilize modern problem-solving tools and emerging technologies to enhance workflow efficiency and decision support.
Research and integrate industry benchmarks and best practices to improve readiness and sustain performance improvement efforts.
Program Evaluation: Assist in evaluating the maturity and adoption of problem-solving and process improvement practices across commands. Conduct surveys and assessments to measure the effectiveness of implemented strategies.
Assist in evaluating the maturity and adoption of problem-solving and process improvement practices across commands.
Conduct surveys and assessments to measure the effectiveness of implemented strategies.
Required Qualifications
Secret Clearance Required
Bachelor’s degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (In lieu of degree, four (4) years of additional experience substitutes)
3+ years of experience in data analytics, process improvement, strategic planning, driver-based performance management practices and program design
3+ year of personnel management experience
Preferred Experience
Master’s degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (Master’s degree is equivalent to three (3) years of experience.)
Prior Navy experience preferred
Prior experience supporting the federal government preferred
Work Locations
Pentagon, Arlington, VA; Navy Yard, Washington, DC; Norfolk, VA, Suffolk, VA, Mechanicsburg, PA, Pensacola, FL, Jacksonville, FL, Pearl Harbor, HI, San Diego, CA, Pacific Northwest Naval Facilities and Commands
Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.
Steel Point offers a comprehensive benefits package for eligible full-time positions, including medical, dental, vision, life insurance, short- and long-term disability, 401K with company match, critical care voluntary insurance, flexible paid time off, paid holidays and opportunities for professional development reimbursement. Join us to enjoy competitive compensation and a full range of benefits designed to support your well-being and work-life balance.
The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
About Steel Point Solutions
Information Technology50 employeesFounded 2012
Provides IT consulting and digital transformation for government agencies.
