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Key skills for this role
Proven track record of providing transactional HR support within a diverse and unionised organisation.
Excellent communication skills both written and verbal.
Experience of working in a shared service or telephone-based operation.
Eye for detail and a methodical approach to problem solving.
Resilience and tenacity to see things through to conclusion.
Customer first ethos and the ability to elicit colleague needs quickly and deliver to those needs.
Initiative and drive to identify ‘better ways’ of working to improve efficiency.
Excellent planning and organisational skills and the ability to prioritise a busy and varied workload delivering to service level agreements.
Ability to show initiative and propose solutions to issues identified.
Experience of working with HR systems and Microsoft packages
Excellent team player who can work flexibly to meet business requirements.
CIPD qualified, or equivalent, or willingness to work towards.
Previous administration experience in Learning & Development Team
Our Values and Behaviours
Creating an Inclusive Environment
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UK not-for-profit housing association providing affordable homes, care and support to people across England and Scotland.
GBP 26459.66-29074.25 yearly / year
Full-time
Entry
Hybrid
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