People Partner - 16 Month FTC

At Trainline, our purpose is to empower greener travel choices, connecting people and places.

Trainline enables millions of travellers to find and book the best value tickets across carriers, fares, and journey options through our highly rated mobile app, website, and B2B partner channels.

Great journeys start with Trainline 🚄

We’re Europe’s leading independent rail platform, helping millions of travellers find and book the best-value rail and coach journeys across our app, website and partner channels.

Our job is to make the green travel choice the best choice.

By building a better train travel experience, we help more people choose rail - creating a positive impact for customers, our business and the planet.

We’re a team of more than 1,000 Trainliners from over 50 nationalities, working across London, Paris, Barcelona, Milan, Edinburgh and Madrid.

Now is a brilliant time to join us and help shape the future of travel.

Introducing the Trainline People Team 👋

Our People team sits right at the heart of Trainline's ongoing growth, and we're now looking for a People Partner to join us on a 16 month fixed term contract, partnering closely with business leaders to shape people priorities that are commercially grounded and strategically aligned.

You'll take on an autonomous and varied remit, acting as a trusted partner to managers at every level across Customer Services and Operations, Fraud and Payments, and Corporate Affairs.

You'll own a broad range of employee relations matters end to end and lead people focused projects with genuine business impact, working closely with the wider People team and stakeholders across the organisation to bring ideas to life.

In this role as the People Partner, you will...🚄

Act as a trusted People Partner to designated client groups (Customer Services and Operations, Fraud and Payments, and Corporate Affairs), building a deep understanding of their commercial context to provide support that is genuinely value add.

Build strong, credible relationships with stakeholders at every level, from frontline managers to senior leaders, adapting your approach to meet people where they are.

Take a proactive, insight led approach to spotting people risks early, bringing forward ideas and advocating for the right solutions.

Coach and support people managers through key processes such as performance management, absence and restructures, helping less experienced managers build their confidence.