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Key skills for this role
You’ve worked in a high growth environment, ideally remotely and across multiple geographies.
You’re comfortable owning HR tech - whether that’s building onboarding workflows and automations, or ensuring data integrity - our stack is across HiBob, Remote & Ashby - you've been the systems administrator, not just an end user.
Experience running onboarding end to end, including cross-functional coordination with IT, finance, and hiring managers.
Sharp attention to detail - you know how a small data error in one system creates a downstream mess in payroll.
Comfortable working async across EMEA time zones as part of a distributed, remote team.
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Discretion and good judgment handling sensitive employee information.
Experience with UK employment is a must, experience with French employment is a bonus.
You're an Owner. You don't wait to be told the HR tech stack needs attention - you notice a HiBob field going stale or an Ashby workflow adding friction, and you just fix it.
You're Fast. You'd rather ship a working onboarding flow this week and improve it next week than spend a month designing the perfect one. Getting a new joiner set up and productive matters more to you than getting every process pixel-perfect on the first try.
You like Simple. You default to the fewest steps and the clearest doc, not the most sophisticated system. If a process needs a diagram and three exceptions to explain, you see that as a problem to solve, not a feature to document.
You're Human, even with systems. You know onboarding and HR tech aren't just data entry - they're someone's first week at a new job, or a colleague's benefits question. You bring warmth to People Operations instead of treating people like tickets.
You find Surprising in the unglamorous stuff. You get a kick out of turning a clunky, three-tool onboarding process into something a new hire actually notices and appreciates - the opposite of what people usually expect from "HR ops."
HiBob/Ashby/Remote data accuracy rate
Time to resolve employee systems requests
New hire satisfaction score on onboarding experience.
Pencil is a private AI marketing platform that helps enterprise brands create, govern, and scale advertising content.
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