People Operations Manager

Own HR compliance, ensuring adherence to all federal, state and local requirements.

Ensure audit readiness through documentation integrity, recordkeeping and policy enforcement.

Build and enforce policies, identify compliance risks proactively and implement corrective actions and process improvements.

HRIS & Process Management

Command the HRIS as the system of record, ensuring data integrity, accuracy and scalability across the employee lifecycle.

Design and optimize HR processes (onboarding, offboarding, status changes) to ensure consistency, efficiency and compliance.

Establish and enforce standardized workflows, documentation and system governance across HR operations.

Identify gaps and implement process improvements to enhance efficiency, reduce risk and maintain audit readiness.

Data, Reporting & Accountability

Own HR data integrity across systems, reporting and dashboards.

Build and maintain reporting that provides visibility into HR operations, performance and trends.

Track and report on people-related metrics and operational KPIs tied to assigned responsibilities.

Use data to identify trends, drive decisions and recommend process improvements.

You anticipate problems, proactively propose solutions and take ownership of outcomes.

You do not wait for direction; you create clarity where ambiguity exists. You are a self-starter who identifies gaps and builds solutions without being asked.

You have built HR infrastructure from scratch, not just maintained someone else's system. You can point to specific examples of programs you have designed and implemented, processes, frameworks or systems you created or significantly improved.

You operate with high autonomy, extreme attention to detail and have the agility to execute in a fast-paced environment.

You connect HR execution directly to business outcomes.

You enjoy creating structure and clarity in fast-moving environments.

You use data, metrics and reporting to drive decisions and improve results.

Bachelor’s degree in Human Resources, Business or related field.

7+ years of progressive HR experience with direct ownership across core HR functions.

HR certification(s) preferred (PHR, SHRM – CP).

Demonstrated ownership of employee relations, performance management, HR operations and compliance. Experience supporting compensation programs and pay practices preferred.

Specific, demonstrable evidence of building and improving HR programs, systems, processes and infrastructure from scratch.

Experience utilizing HRIS systems, reporting and analytics.

Proven ability to operate autonomously with minimal direction.

Strong attention to detail, organization and problem-solving skills.

High level of personal and professional integrity with the ability to maintain confidentiality and handle sensitive information with discretion.

Ability to work collaboratively across all levels of the organization.

Strong interpersonal and communication skills, both verbal and written.

High level of proficiency in Microsoft 365 (Word, Excel, PowerPoint, SharePoint, Outlook, Teams).