People Operations Generalist

Responsibilities:

• Serve as the first point of contact for employees’ HR-related inquiries through our HR Ticketing system, maintaining confidentiality and providing an excellent employee experience.
• Manage the global HR onboarding and offboarding process for all new hires and terminations, with a focus on the Americas region, including coordinating payroll paperwork, benefits administration, and ensuring compliance with work authorization for new hires.
• Manage and administer all compliance-related training globally
• Manage current employee data in our global HRIS system; experience with UKG/Ultipro is a strong plus.
• Maintain accurate employee records, ensuring the integrity of employee data.
• Administer leave of absence compliance to support a seamless employee experience through Cocoon, our US-based leave management system.
• Provide additional leave support outside of Cocoon for our Canada- and Brazil-based employees.
• Support benefits administration and partner with our international benefits providers across the Americas.
• Support the team during performance and compensation cycles, including our bi-annual merit and promotion process.
• Support employee engagement surveys and other people programs impacting our global population.
• Serve as a backup for EMEA/APAC-related onboarding, offboarding, leaves, benefits, and employee questions.