People Insights & Process Manager

Your Growth Unleashed Where your journey begins and your potential shines ABOUT SYNPULSE At Synpulse, we don’t just consult – we transform.

As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities.

Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.

What sets us apart is our people.

At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued.

With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents.

We believe innovation thrives where everyone feels they belong and can contribute.

Our core values – Embrace, Drive, Achieve – shape how we work and grow.

We don’t just offer jobs – we offer the opportunity to grow, make a difference, and be part of a team that’s redefining the future of financial services.

Ready to go further?

Let’s unleash your growth — together For more information, please visit us at www.synpulse.com The People Insights & Process Manager sits within the Operations function and works closely with the People Systems Lead and the Regional Heads of P&C for APAC, Europe, and Americas.

The role partners closely with internal departments and external vendors to deliver efficient, data-driven and compliant People operations.

The role is responsible for driving People process excellence through workforce analytics, process improvement, governance and the successful delivery of key annual People programmes.

It also supports HR technology initiatives and continuous improvement projects to enhance operational efficiency and employee experience.

This is a 12-month contract for maternity coverage with opportunities for extension or conversion to a permanent position, subject to business requirements and individual performance.

Job requirements Bachelor's degree in Human Resources, Business Administration, Information Systems or a related discipline. 7–10 years of relevant experience in HR Operations, People Excellence, HR Technology, People Analytics or HR Project Management.

Demonstrated experience delivering process improvement initiatives and HRIS implementationprojects Strong understanding of HR systems, end-to-end HR processes, user access management, system administration and functional system requirements.

Strong analytical and problem-solving skills, with experience interpreting workforce data, identifying trends and providing insights to support operational and strategic decision-making.