People Consultant (India)

Drive accurate HRMS hygiene: employee master data, reporting lines, shifts/work model, policy acknowledgements, and access controls.

Own standard letters and documentation workflows (employment letters, salary letters, confirmations, verifications) with clear SLAs and template discipline.

Operate a structured HR helpdesk process: intake, triage, resolution, and escalation with documented turnaround times.

Partner with HRBPs/HR leadership on sensitive cases by ensuring documentation quality and a clean case history.

Manage operational onboarding/offboarding checklists (document collection, HRMS actions, exit workflows) to ensure a consistent employee experience.

Coordinate full & final settlement inputs and ensure exits are completed with clean documentation and timely closure.

Build and maintain SOPs for recurring People Ops workflows to reduce ambiguity and ensure consistent application across teams/sites.

Track key People Ops metrics (case volume, SLA adherence, recurring issues, exception trends) and propose improvements based on data.

4-6+ years of People Operations / HR Ops experience, ideally in a fast-paced, high-volume environment (ops-heavy orgs are a plus).

Strong hands-on experience running payroll input governance, attendance/leave workflows, monthly cutoffs, and exception management

High comfort with HRMS hygiene, data accuracy, approvals, reporting lines, policies, and access controls.

Solid experience managing employee documentation (letters/templates), onboarding/offboarding, and F&F coordination with strong attention to detail.

Ability to build SOPs, checklists, and trackers that reduce dependency on individuals and make operations scalable.

Strong stakeholder management: can work cleanly with Finance/Payroll, IT, and business leaders; knows when to escalate and how to document.

Calm, structured, and service-minded — can handle employee queries professionally while maintaining policy consistency.

Strong written communication and comfort working with sensitive/confidential employee data.

Please be aware that all official communication from us will come exclusively from email addresses ending in @ commure.com . Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.