Payroll Manager

Provide leadership, coaching, mentorship, and performance management to Payroll Supervisors and Payroll Specialists.

Foster a culture of accountability, collaboration, continuous learning, and customer service excellence.

Develop and sustain a high-performing payroll organization by providing strategic leadership in talent management, employee development, succession planning, mentorship, and career progression, ensuring the team possesses the skills, knowledge, and leadership capacity to meet current and future business needs.

Ensure payroll processes comply with internal control requirements and corporate governance standards.

Maintain strong payroll controls to support compliance with audit requirements and financial reporting obligations.

Partner with Internal Audit, External Audit, Finance, Human Resources, Labour and Operations teams to address payroll-related risks and controls.

Identify opportunities to streamline payroll processes, improve efficiency, and enhance service delivery.

Lead continuous improvement initiatives by reviewing payroll workflows, controls, and service delivery models.

Develop and maintain payroll policies, procedures, and documentation.

Utilize payroll reporting and analytics to identify trends, risks, and opportunities for improvement.

Lead and support payroll system implementations, upgrades, integrations, and testing activities.

Develop and maintain advanced knowledge of Oracle Payroll, including system configuration, background processing, data flows, integrations, and reporting capabilities.

Partner with HRIS, IT, and system vendors to resolve complex system issues and implement enhancements

Ensure payroll system functionality supports legislative compliance, business requirements, and operational efficiency.

Evaluate and recommend system enhancements that improve payroll accuracy, automation, and user experience.

Support payroll-related aspects of acquisitions, dispositions, and organizational restructures.

Participate in strategic planning and annual business planning activities for Payroll Services.

Act as a key resource for payroll-related projects and cross-functional initiatives.

Build and maintain effective relationships with government agencies, third-party vendors, and internal stakeholders.

Coordinate payroll activities related to internal and external audits.

Prepare and review payroll reporting, reconciliations, and management reporting.

Ensure timely resolution of payroll discrepancies and compliance issues.

College diploma or university degree in Business, Finance, Accounting, Human Resources, or a related discipline.

Payroll Compliance Practitioner (PCP) designation required.

Certified Payroll Manager (CPM) designation preferred.

CPA designation considered an asset.

Minimum 7 years of progressive payroll leadership experience within a large, complex organization.

Experience managing multi-provincial Canadian payrolls in a highly regulated and unionized environment.

Demonstrated experience leading payroll process improvements and organizational change initiatives

Experience leading payroll integration activities associated with acquisitions, dispositions.

Proficient with enterprise HR, payroll, and workforce management systems.

Occasional extended or irregular hours may be required during payroll processing periods, year-end activities, system implementations, and special projects.

Criminal reference check required.

Payroll Supervisor(s)

Payroll Specialist(s)

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email accessibility@chartwell.com or call 1-888-663-6448.

Chartwell may use artificial intelligence to assist in screening and assessing applicants for this position.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.