Payroll Manager

• Supervise, train, and support payroll staff to ensure accuracy, efficiency, and adherence to company procedures.
• Establish payroll processing standards and best practices.
• Provide coaching and performance feedback to payroll team members.
• Assist with implementation of payroll-related system enhancements and process improvements.

• Serve as the primary point of contact for payroll-related questions and concerns.
• Investigate and resolve payroll discrepancies, missing hours, tax questions, and payment issues in a timely manner.
• Escalate complex payroll concerns when necessary and follow through to resolution.
• Partner with branch offices and staffing teams to ensure accurate collection of timesheets and payroll information.

• Process wage garnishments, child support orders, levies, and other payroll deductions in compliance with federal and state regulations.
• Maintain complete and accurate payroll documentation and records.
• Generate payroll reports, labor reports, and management reporting as needed.
• Ensure compliance with all payroll tax requirements and company policies.

• Support client invoicing and billing processes by ensuring payroll information is accurate and complete.
• Review billing reports and assist with resolving payroll-to-billing discrepancies.
• Participate in special projects, audits, system implementations, and process improvement initiatives.
• Collaborate effectively with accounting, operations, recruiting, and branch management teams.

• High School Diploma or GED required.
• Associate's or Bachelor's degree in Accounting, Business Administration, Finance, Human Resources, or a related field preferred.

• Minimum of 3-5 years of payroll experience, preferably within the staffing, temporary employment, or workforce solutions industry.
• Previous experience supervising or leading payroll personnel preferred.
• Experience processing high-volume, multi-state payroll strongly preferred.
• Knowledge of garnishments, payroll taxes, and payroll compliance requirements.

• Advanced attention to detail and accuracy.
• Strong mathematical, analytical, and problem-solving skills.
• Excellent organizational and time-management abilities.
• Proficiency in Microsoft Excel and payroll software systems.
• Ability to handle confidential information with professionalism and discretion.
• Strong written and verbal communication skills.
• Ability to work effectively across multiple departments and branch locations.
• Customer service mindset with a commitment to resolving issues quickly and accurately.

• Experience working in a staffing agency environment.
• Knowledge of temporary staffing payroll processes and client billing.
• Experience with Avionté, Bullhorn, or similar staffing/payroll software platforms.
• Certified Payroll Professional (CPP) certification is a plus.

• Accurate and timely weekly payroll processing for 1,800+ employees.
• Minimal payroll errors and timely issue resolution.
• Strong compliance with payroll laws and regulations.
• Positive employee and client service experience.
• Effective leadership and development of payroll staff.

This position offers the opportunity to play a critical role in supporting employees, clients, and branch operations while ensuring payroll excellence across a growing staffing organization.