Payroll Associate

COMPETENCIES AND SKILLS

• Strong technical knowledge of payroll processes, systems, and local legislation.
• Proficiency in Microsoft Excel (e.g., formulas, pivot tables) and experience with payroll systems (e.g., SAP, Visma, Softland, Sage).
• High attention to detail and accuracy in processing payroll data and generating reports.
• Strong organisational and time management skills to meet strict deadlines and manage multiple client accounts.
• Effective communication skills for handling client queries and collaborating with internal teams.
• Customer service orientation and ability to build trust with clients through reliable and responsive support.
• Problem-solving skills to identify and resolve payroll discrepancies and suggest process improvements.
• Ability to work independently with minimal supervision while adhering to standard procedures and controls.
• Commitment to confidentiality and data protection in handling sensitive payroll information.

KEY PERFORMANCE INDICATORS

EXPERIENCE AND QUALIFICATIONS

• Education: Bachelors degree preferred, ideally in Accounting, HR, Business, or a related field.
• Experience: Minimum 2 years of experience in payroll processing, preferably in a shared services or BPO environment.
• Languages: English proficiency at B2 level or higher required; additional languages are an advantage.
• Certifications: Payroll-related certifications (e.g., FPC, national payroll qualifications) are advantageous.
• Other: Demonstrated ability to manage routine client portfolios, apply payroll knowledge in practice, and contribute to team development and process improvement.
• Pathways for career development * Work with colleagues and clients around the world on interesting and challenging work. * We provide internal career opportunities, so you can take your career further within TMF. * Continuous development is supported through global learning opportunities from the TMF Business Academy. Making an impact * You’ll be helping us to make the world a simpler place to do business for our clients. * Through our corporate social responsibility program, you’ll also be making a difference in the communities where we work. A supportive environment * Strong feedback culture to help build an engaging workplace. * Our inclusive work environment allows you to work from our offices around the world, as well as from home, helping you find the right work-life balance to perform at your best. Other Benefits * Marriage Gift policy * Paternity & Adoption leaves * Interest free loan policy * Salary advance policy * Wellbeing initiatives