Payroll Associate III

At UKG, the work you do matters.

The code you ship, the decisions you make, and the care you show a customer all add up to real impact.

Today, tens of millions of workers start and end their days with our workforce operating platform.

Helping people get paid, grow in their careers, and shape the future of their industries.

That’s what we do.

We never stop learning.

We never stop challenging the norm.

We push for better, and we celebrate the wins along the way.

Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together.

Because at UKG, your work matters—and so do you.

Role Overview The Payroll Specialist supports end-to-end payroll operations for assigned LATAM countries from a global delivery environment, ensuring accurate, compliant, and timely payroll execution.

The role partners with In-Country Partners (ICPs), clients, and internal stakeholders to deliver high-quality payroll services and resolve complex issues in a multi-country environment.

• Execute end-to-end payroll processing for assigned LATAM countries (e.g.: Mexico, Colombia, Brazil, Argentina, etc)
• Review payroll inputs, outputs, reconciliations, and variance reports
• Partner with ICPs to ensure accurate and timely payroll delivery
• Investigate and resolve payroll discrepancies and client/employee queries within SLAs
• Support GTN balancing, statutory reporting, and compliance activities.
• Manage client interactions and handle escalations with appropriate ownership
• Support integrations (employee data, time files) and drive root cause resolution. Conduct root cause analysis (RCA) and drive corrective and preventive actions
• Maintain strong stakeholder relationships across clients, ICPs, and internal teams
• Contribute to process improvements, documentation, and knowledge sharing
• Ensure adherence to internal controls, SOC requirements, and year-end activities