Payroll Analyst I

This position interacts with various levels of personnel both inside and outside the company. That interaction requires good interpersonal skills and judgement, tact and diplomacy with internal and external customers in troubleshooting problems and communicating status. Efficiency in this role requires a thorough solid understanding of relevant payroll processes and systems, policies and procedures. Accuracy is required in performing all functions of this position.

The position reports to the Payroll Supervisor

Essential Functions :

Experience in handling APAC payroll in a time critical and fast pace environment

Demonstrated experience with payroll processes, compliance regulations and country schemes

Responds to case management activity levels to ensure SLA’s are being met

Point of contact for employees in APAC and country Field HR team for payroll and tax related queries

Partner directly with other payroll analysts, ADP payroll vendor and Colleague Services Center to support employees

Support investigations and analysis to resolve root cause of payroll problems and communicate efficiently

Work with colleagues from around the business to ensure smooth end to end payroll processing

Ability to organize and prioritize work under tight time constraints

Participate in improvement projects related to payroll processes

Support internal control standards/audits and self-audit processes related to all aspects of payroll

Participate in business or functional projects as required

Any other duties as required to ensure the delivery of a first class payroll service to our colleagues

Education and Experience:

Graduate with Minimum of 3-4 years of overall APAC Payroll & HR Ops experience, preferably in a multi-national company

Proficient in MS word, Excel, PowerPoint

Ability to priorities multiple entity payrolls concurrently

Excellent oral and written communication skills

Ability to clearly communicate to all levels of employees related to payroll items

Prior experience of Workday and ServiceNow preferred

Ability to maintain a positive attitude and manage deadlines whilst managing a number of priorities