Payment Operations Analyst

• Accurate and efficient processing of deposits into IG in accordance with international and local compliance regulations

• Processing and release of withdrawals across IG’s different payment methods such as Card, Bank and PayPal

• Regulation and enforcement of IG’s strict anti-money laundering controls, including the verification of bank statement and payment methods

• Administration of IG’s payment and banking portals to enable effective processing

• Problem-solve complex issues and errors to resolve payment queries

• Handling of daily reports, posting of bonuses/tax and audits

• Cross-departmental communication to facilitate effective handling of queries

• Participation in continuous improvement initiatives to optimise team performance.

Although desirable you don't need a background in finance to apply. We'll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding.

What you will need is a genuine interest in working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail – plus:

A degree-level education

Fluency in English (verbal and written)

Excellent interpersonal and communication skills

Happy to commit to a shift pattern that covers AU hours (2:30am to 12:30pm IST) The ability to work well under pressure

To be able to establish rapport with people of all status and background

A logical and analytical approach

Very good organization and time management skills

Literacy in MS Office

Strong attention to detail.

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectiv ely and connect with each other . When it comes to how we deliver, t here are 5 things we want everyone to do to drive high performance, better learning and career satisfaction :

Lead and Inspire: D rives trust, alignment, and enthusiasm

Think Big: Focus on the problems that most impact commercial outcomes

Champion the client: Understand and prioritise client's needs

Deliver at pace: Push for fast, sustainable growth;

Raise the bar: Take ownership , be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here .