Patient Support Specialist, Phoenix

In this role, you'll have the opportunity to be an integral role of the Patient Support team. You’ll also:

Complete intake process and data entry for all documents received into the Patient Support Program

Follow all requirements associated with compliance to guidelines and relevant regulations, including HIPAA and patient privacy

Triage documentation to appropriate parties based on defined requirements

Responsible for detailed and thorough documentation of information in the Patient Engagement Platform

Report any adverse events within 24 hours of awareness to appropriate departments within Insmed

Participate in regularly scheduled on site quarterly team meetings, and team events

You have a Bachelor's degree or equivalent experience. Your experience will include 2+ years in patient data entry in the health-care field OR equivalent.

Additionally, you have:

Ability to run high volume data entry function

Must be comfortable working in a remote environment and proficient in operating multiple technology applications simultaneously

Attention to detail and process-oriented

Shown success in a fast-paced environment

Self-motivated with a sense of urgency

Patient focused: dedication to putting patients first in everything you do

Excellent written and oral communication skills

Ability to multi-task and ensure seamless experience amongst a variety of collaborators

Individuals must demonstrate the ability to interact in a dynamic and culturally diverse workplace

Must successfully exhibit Insmed’s five (5) values: Collaboration, Accountability, Passion, Respect, and Integrity; along with any other position specific competencies.