Patient Support Assistant (Receptionist)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
As a member of the Patient Support Team you are responsible for ensuring patients have a positive experience and are booked in to receive the accurate treatment and service to address their concerns.
Key Skills for This Role
Full Job Posting
Job Summary
As a member of the Patient Support Team you are responsible for ensuring patients have a positive experience and are booked in to receive the accurate treatment and service to address their concerns.
You will liaise with patients both face to face and via the telephone to book appointments, schedule consultations and advise on the services and products provided in the clinic.
You are responsible for taking payment for treatments and retail products and maximizing on sales opportunities.
Key Responsibility Areas
- Opening and closing procedures
- Patient experience
- Patient Support Team (PST) administration
- Business generation
- Payments/Debtors
- Diary optimization
- Dealing with insurance processing and billing
- Manage wait lists
- Work in line with PST SOP’s
- Oversee IT equipment and software required for PST
- Assist with stock control and non-medical purchase requirements
Job Requirements
- Educated to high school level
- 12 months minimum experience in a similar role is essential
- Clinic operational experience would be an advantage
- 12 months experience in a customer facing role
- Computer literate
- Read, write and speak English fluently
- Experience in a clinic setting with insurance direct billing is required
- Availability to work weekends
Job Types: Full-time, Permanent
Pay: AED7,000.00 - AED8,000.00 per month
Experience
- minimum: 2 years (Preferred)
Language
- English fluently (Preferred)
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at UPANDRUNNING Medical Center Dubai
General Cleaner (Part-time)
Jumeirah, UAE
UPANDRUNNING Medical Center Dubai seeks a part-time General Cleaner to maintain cleanliness in clinic areas. The role requires previous cleaning experience in a healthcare setting, attention to hygiene, and a valid UAE r
Registered Nurse
Dubai, UAE
UPANDRUNNING Medical Center Dubai seeks a skilled Registered Nurse to provide comprehensive nursing care, including sports injury management. Requires BSN or Diploma in Nursing, valid UAE nursing license, and 1-2 years U
Patient Support Team (PST) Clinic Lead
Dubai, UAE
About the Role We are looking for a proactive and experienced PST Clinic Lead to oversee the day-to-day operations of our clinic while supporting core Patient Support Team (PST) functions. This role is key in ensuring op