Patient Service Representative Part-Time

Provide services and support for the following areas:

Understands, promotes and demonstrates the Solis Way

Greet patients in a professional and friendly manner;

Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;

Explain forms to patients and assist with form completion, via paper or tablet, as necessary;

Process necessary paperwork by scanning documents that need to be linked to the patient’s medical record and maintaining confidentiality;

Responsible for collecting patient payments which can include explaining benefits given from

insurance verification when necessary;

Prepare paperwork for future appointments incorporating additional paperwork needed for

specific exams or payors as necessary;

Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding

requests;

Schedule and reschedule patients as necessary;

Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;

Participate in front office training to stay abreast of front office policy and procedures